City World Ford

I think this dealership is dishonest. Mr Springer was very pleasant and accomadating and I have no complaints against him but when it was time to sign the deal that's when the financial officer hit me wi very pleasant and accomadating and I have no complaints against him but when it was time to sign the deal that's when the financial officer hit me with an unexpected $2,000 more in cost. This was never mentioned during the discussion. I know that is highway robbery.Do not go here to purchase or lease a car More

I went there for a used car the price was 14.000 on I went there for a used car the price was 14.000 on internet. I talk to a girl her name is Nadia. I told her i have will pay the car CASH is there I went there for a used car the price was 14.000 on internet. I talk to a girl her name is Nadia. I told her i have will pay the car CASH is there any additional fee like dealership fee etc.. She said no just NYS taxes and registration fee. I went there to see the car guess what price climbed to $ 15.650 because i do not finance it. and keep asking me why i do not finance asking my credit etc.. i said i DO NOT WANT TO FINANCE stop asking me about why i do not finance it oh god. I told him i asked her about that already he is like ohh sir she does not know anything. I am like if she does not know anything why she answers the phone ? Waste of time totally dishonest people More

I also experienced a bait and switch. Called to discuss pricing on a Ford Focus and had several conversations where she had to continually call me back after speaking to her manager about pricing options, pricing on a Ford Focus and had several conversations where she had to continually call me back after speaking to her manager about pricing options, and she kept telling me I needed to come in, come in. After we got all the information on the car, I asked to her to confirm that this car is on the lot and that if I come in I will be able to have all the same details we just spoke about. After she confirmed, I went to the dealership only to find out all along she had been quoting me the details of a different car entirely, a ford fiesta. She played dumb as did her manager. An absolutely awful place. AVOID. More

Bait and switch! I called at 10:15 am and spoke w the saleswoman. She said the car advertized on the web was available. I got to the dealer before 11 am and spoke with the same saleswoman. She passed saleswoman. She said the car advertized on the web was available. I got to the dealer before 11 am and spoke with the same saleswoman. She passed me off to a big, black male who said he had to check where the car was located. A few minutes later he walked me to a nearby car lot. When we got there he said that the car I wanted was sold, but he could show me some other cars. In short, they lied to me about the car that they advertized on the web. More

After looking around in the bronx, my last resort was here. It was my first time purchasing a car and Mr. Jude Asiegbu took notice and full advantage. He kept telling me I was going to drive home w/a bea here. It was my first time purchasing a car and Mr. Jude Asiegbu took notice and full advantage. He kept telling me I was going to drive home w/a beautiful new vehicle, it just did not happen. It was pre-owned. Not only did I not get a new vehicle but got stuck paying way over what the car is worth and my monthly payments well over 350.00 a month. Not to mention the vehicle had not been maintained properly either. He totally ripped me off. He inqired to 4 different places to get me a loan so he can cash in and brought my excellent score down just because he could'nt and wouldn't wait for me to lift up my security freeze on experian, etc. I followed him throughout the establishment and kept saying to just wait for him but I caught him bragging to the other workers there and showing them the paper work on how much he had cashed in. I just could'nt believe it! I feel like I'm in a nightmare and can't get out of it. He is a very sleezy and dishonest man and would not recommend City World to anyone if they have someone like this working there. Imagine the service on your car!?. I feel horrible, disappointed to say the least. This experience left a very bitter taste in my mouth and every time I look at the car my feeling just gets worse and worse. I am looking forward to bring Mr. Jude somehow to justice. More

Horrible overall experience, I am sorry I cannot rate 0 or -1. We really needed a car, applied for it, were told lies about it (it was supposed to be a turn in,1 owner car,but then we found out it was a or -1. We really needed a car, applied for it, were told lies about it (it was supposed to be a turn in,1 owner car,but then we found out it was a rental,amongother things) and we basically wanted out. we had paid money off the card to reserve it,we never saw our money back despite letting them know immediately that we did not want to buy the car any more. All of them are shady,keep telling you one thing and then taking it back in the last moment. We were told that we had 90 days warranty bumper to bumper with them,and when we asked for our 90 day warranty in writing they started shouting that we don't need it and 30 days will be enough.This is basically trespassing the NY law. Devian is a clown,he says he is a part time comedian, but he is a full time clown that has no place in a serious business. Theonly reason he is there is because the entire place is in the same note. I am only glad we smelled the bad odor on that deal and that place and we backed out on time. We are 500$ short,but not thousands short and with a bad rental car with shady papers. Save yourself time andmoney and DON'T go. We finally bought a car from another dealer, and I wanna say the experience was as different as if it was like from a different world. But yea, it was in another state. More

i was so happy with my deal. I will recommend this dealership to everyone. Thank you City World Ford for all your help see you in 3 years. dealership to everyone. Thank you City World Ford for all your help see you in 3 years. More

Working with John at City World was actually a pretty stress free car buying experience. My last car purchase was a nightmare and I was very hesitant going into buying a car. After shopping around, we fo stress free car buying experience. My last car purchase was a nightmare and I was very hesitant going into buying a car. After shopping around, we found a good deal on a used Ford Focus. It's a great car and I feel like my Mom was able to get a fair price on it. I would highly recommend anyone looking to buy a car checkout City World if your in the Bronx New York area. More

I purchased a certified used vehicle on April 2011 from Cityworld ford and I paid 16k plus taxes special fees by dealer end cost 18k. I returned the car in May 2011 only owning it for less then a month. I Cityworld ford and I paid 16k plus taxes special fees by dealer end cost 18k. I returned the car in May 2011 only owning it for less then a month. I had electrical problems and flooding to the car. When I first spoke to manager he acted like this was no big deal. I took it to services and they had the same attitude and did nothing to the car. To make a long nightmare short The car is used 2007 mini-cooper with low miles. Buying it from Cityword Ford was the biggest mistake due to the unreliable customer care at Ford. in the 5 moths that I have owned this vehicle it has been in and out of services 5 times. I even had it towed to the Ford service shop on zerega Ave. Bx. I've been without my car now for over 45 days from this last encounter not including the 4 other times when car was left. I work for the Fire Dept. and have been out of work because of the no car issues for 3 weeks. I made arrangements to speak with an attorney but thats no guarantee. My advise to you don't trust these people they are fast talking swindle specialist. who once get you to sign on the dotted line is like making a deal with the devil it will feel like they stoled your soul. More

Don't expect anyone here to go above and beyond here for you. If you are live in the NYC area and are looking to purchase a Ford vehicle, do yourself a favor and go to Bay Ridge Ford in Brooklyn instead. you. If you are live in the NYC area and are looking to purchase a Ford vehicle, do yourself a favor and go to Bay Ridge Ford in Brooklyn instead. Much more professional, friendly, courteous and better prices. Bay Ridge Ford delivers on their promises. City World does not. More