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City Volkswagen of Highland
Highland, IN
1,701 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,701 reviews
December 13, 2022
Amazing customer service. They truly care about the customer experience. Andy, Sean and Maggie. Made the car buying experience easy and pleasurable. Thank you They truly care about the customer experience. Andy, Sean and Maggie. Made the car buying experience easy and pleasurable. Thank you More
by josephnagle
December 11, 2022
Our Entire ordeal lacked in truth and transparency. The finance manager, Jennifer Stewart, was less than honest and used manipulative tactics to try reaching a deal with my husband and myself. But, I The finance manager, Jennifer Stewart, was less than honest and used manipulative tactics to try reaching a deal with my husband and myself. But, I’m sure she wasn’t acting alone. I RATE THIS DEALERSHIP A 1 OUT OF 5 STARS. The 1 going to the salesperson Andy Only. After freezing in this dealership, being charged too much sales tax, not being offer a proper warranty (but offer the most expensive) and not being offered GAP insurance, we will never patronize them again. The lack of transparency was unbelievable, especially, by the Finance Manager, Jennifer Stewart. I would advise never walking into their establishment, but if you do STAY ALERT. Her tactics, along with others in the SHARK TANK office filled with the General Manager and others will drain you and then take you for everything you have. The used car manager , Mike, was nice. All encounters with him were very detail and seemed truthful. Overall again, I will never do business here again. More
by Lawson
December 10, 2022
Great customer service, worked with me on understanding the process and details of buying a new car. They were very patient and even stayed late to see it through. They knew when to laugh and tell jokes bu the process and details of buying a new car. They were very patient and even stayed late to see it through. They knew when to laugh and tell jokes but also when to get serious. More
by E19
Employees Worked With
Steven Robinson, Trevor Accorsi, Maggie Gacek, Sean Koester
December 09, 2022
Andy McQuiston was a very helpful in the process. He made this go very smooth. He made this go very smooth. More
by KBenavidez
Employees Worked With
November 30, 2022
My Salesman, Keith was very professional and we were able to finalize the the deal with minimal haggling. to finalize the the deal with minimal haggling. More
by markcwashington@comcast.net
November 27, 2022
Moises Alvarez made my experience at VW go very smoothly. I would highly recommend him to my friends and family. Thank you Moises for being patient and very attentive and most of all understanding. I would highly recommend him to my friends and family. Thank you Moises for being patient and very attentive and most of all understanding. More
by murochris4545
Employees Worked With
November 26, 2022
We had a very great experience buying our new car at City Volks Wagon. Lameshia was great! Volks Wagon. Lameshia was great! More
by tnclar
Employees Worked With
