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City Volkswagen of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.9
1,752 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,752 reviews

April 07, 2023

Erik and Trevor were fantastic. They were a huge help in assisting me with the purchase of vehicles for daughter and I. More

by kt_noren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Dahlman, Trevor Accorsi
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Apr 10, 2023 -

City Volkswagen of Highland responded

Thank you so much for the exceptional review, KT. We are thrilled to hear you and your daughter had a fantastic buying experience with Erik and Trevor. Congratulations on your new vehicle! From our family to yours, thanks for choosing City Volkswagen of Highland.

April 07, 2023

Both Stephan Robinson and Rich ("middle man") in Finance could not have been more, courteous, empathetic to what I wanted and came through. Great experience. Please put orange juice in the refrigerator. (-: More

by dlsafstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Felder, Richard Stephan, Steven Robinson
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Apr 07, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day! P.S. I will see what I can do about getting some orange juice :D

Apr 08, 2023 -

dlsafstrom responded

Thanks much. The new Tiguan looks great sitting in my driveway

April 07, 2023

Great experience working with Mike Pazda, very knowledgeable sales consultant. Plenty of information to offer regarding vehicle model history and cost expectations regarding service needs. More

by Od50eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

City Volkswagen of Highland responded

We really appreciate your generous review for Mike’s knowledgeable service. Providing an excellent customer experience is one of our goals, and we look forward to repeating it for you in the future. Thanks for your support of City Volkswagen of Highland!

April 07, 2023

Moises was amazing! ! Such a nice guy and very informative. I’m so excited for my new Taos!! Thank you so much, Moises! More

by kimbagnall29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Fielder
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Apr 10, 2023 -

City Volkswagen of Highland responded

Thank you so much for the 5-star rating and generous review. We are thrilled to hear you had an amazing buying experience with Moises, and truly appreciate your kind feedback. Congratulations on your new Taos, and thanks for being a valued City Volkswagen of Highland customer!

April 07, 2023

By far the best experience I’ve ever had Moises Alvarez is so nice and very respectful. More

by Eastonbagnall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

City Volkswagen of Highland responded

Thanks so much for the amazing feedback for Moises. We are very proud to hear this was your best experience ever! Your generous support means a lot to all of us, and we can’t wait to have a chance to serve you again. From everyone at City Volkswagen of Highland, thank you!

April 06, 2023

Excellent customer service from the 1st call. Lameshia answered each and every question that I had. It was a great pleasure to have meet such a wonderful team here at VW of Highland, IN More

by melcain234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson F., Trevor Accorsi
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Apr 07, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 06, 2023

Incredible experience with amazing people. Lameshia made everything possible. Patience, insightful, best service. Truly recommend. More

by cainfubu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson, Trevor Accorsi
Report | Print
Apr 07, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 05, 2023

Absolutely love the staff Especially kieth he’s so trustworthy and really deserve a manager position could’ve fooled me if he said he was a manager. Made my new car experience so smooth no hassle made More

by Chalayah Neals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Coleman
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Apr 05, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 05, 2023

I enjoy the dealership it’s very nice very pleasurable. The people are very friendly nice selection of cars and I found mine. Ha ha More

by gertor55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Accorsi, Sean Koester
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Apr 06, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you were given a great experience at our dealership. We hope you are enjoying your new vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

April 05, 2023

They originally screwed up on my financing, but they straightened it out. If it didn’t take them a year, they would get a much better rating. More

by Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Coleman
Report | Print
Apr 05, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that you could be assisted. We hope you are enjoying your vehicle. Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

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