Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Highland
Highland, IN
1,750 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,750 reviews
May 13, 2023
Very friendly and helpful staff. Moises Alvarez, Trevor Accorsi and Mike Gonzales worked diligently to find the perfect vehicle for us! Moises Alvarez, Trevor Accorsi and Mike Gonzales worked diligently to find the perfect vehicle for us! More
by bwerblo3
May 13, 2023
Trevor, Mike G and Moises went above and beyond to help us and we couldn’t be more grateful for them and their care for their customers. us and we couldn’t be more grateful for them and their care for their customers. More
by krista_mamone
May 11, 2023
Eric and Trevor were amazing and made the car buying experience extremely easy and comfortable! Best car buying experience I have had yet! experience extremely easy and comfortable! Best car buying experience I have had yet! More
by bpinkie24
Employees Worked With
Erik Dahlman, Trevor Accorsi
May 11, 2023
I tried to haggle and they wouldn't budge on price of vehicle per salesman. Told me my car was worth a small amount, finally agreed to at least pay it off, then listed it for sale on their site for $4300 vehicle per salesman. Told me my car was worth a small amount, finally agreed to at least pay it off, then listed it for sale on their site for $4300 more than they gave me, $5600 more than they initially offered. So they basically LIED, which shouldn't at all surprise me. I overpaid for my new used vehicle and got ripped off on my trade in. Thye took advantage of me, I believe, because I was a woman. DON'T buy from here unless you have an aggressive more knowledgeable person with you to handle their lies and games. I'm SUPER disappointed. More
by vcorb0328
Employees Worked With
May 09, 2023
Upon the purchase of my new car, Mike Pazda was my sales representative. I initially went in looking for a VW, he took his time telling me about the models I was looking at. Well, it turns out I bought a representative. I initially went in looking for a VW, he took his time telling me about the models I was looking at. Well, it turns out I bought a Subaru. He made sure to answer all of my questions the best he could and if he wasn't sure of the answer, he worked to find one. Mike went out of his way to make sure I was comfortable and treated me like I was the only person in the room. VERY nice! I would for sure refer a friend or a relative to Mike Pazda if they are in the car purchase market. He was just great, in all areas! More
by Marybeth
Employees Worked With
May 08, 2023
Wonderful attentive and professional Loved Mike G and Mike PbGreat folks Would come back again on a second Mike PbGreat folks Would come back again on a second More
by Charlesabeck
May 08, 2023
All the paperwork for the new lease had been done in the morning by my representative and the process was efficient and professional. I was supposed to be at Vw at 3:30 Pm but ended up being late to my appo morning by my representative and the process was efficient and professional. I was supposed to be at Vw at 3:30 Pm but ended up being late to my appointment with Mike P. to take possession of a lease Taos. Mike made himself available in no time, offered me a beverage as I had been running to be on time. We first sat to set up my Carnet account, and we then went to the new Taos where Mike set up a few things for me, showed me some new features and gave me some other recommandations as far as future service. A very clear and organized process all together, from finance paperwork to taking possession of the car. Big thanks. More
by Patrick L.
Employees Worked With
May 06, 2023
Volkswagen of highland was a great experience, from the sales to finance department, all very helpful with my purchase and made it possible thanks to them. sales to finance department, all very helpful with my purchase and made it possible thanks to them. More
by ivan.padron
Employees Worked With
