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City Volkswagen of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.9
1,846 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,846 reviews

August 03, 2023

Moises has a very friendly, honest and calm demeanor. He helped me through a very stressful experience and because of him I will be a loyal customer of City VW! More

by Angie.summar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer was wonderful as well! , Moises Alvarez, Mark Benne
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Aug 04, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Moises gave you a great experience at our dealership. Welcome to the City Family! We hope you are enjoying your VW! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

August 02, 2023

He was very sweet & very helpful I really enjoyed coming to him he was so patient More

by Robertcipich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Coleman
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Aug 04, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Keith gave you a great experience at our dealership. We hope you are enjoying your Mazda! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

August 01, 2023

Keith is an excellent salesman. He greeted us as soon as we pulled up. That is definitely a plus when it comes to getting great service. He got the sale! More

by prayedup2127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Coleman
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Aug 01, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Keith gave you a great experience at our dealership. We hope you are enjoying your VW! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

July 30, 2023

dealership is really nice and clean and staff were friendly, answered all questions and were extremely helpful More

by sadtronics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Benne, Mark Benne
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Jul 31, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Lameshia and Mark gave you a great experience at our dealership. We hope you are enjoying your Honda! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

July 29, 2023

Honorary thanks to James Thomas & Mike Pazda for being so patient, well informing me, & helping me get into my first car. More

by KoKo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pazda
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Jul 31, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Mike and James gave you a great experience at our dealership. It was our honor to assist you! We hope you are enjoying your VW! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

July 29, 2023

Customer service was good and the service was excellent as well would recommend her again More

by Krystal.reed2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

City Volkswagen of Highland responded

Hi Krystal! My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Lameshia gave you a great experience at our dealership. We hope you are enjoying your Jeep! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

July 29, 2023

Mike was fantastic, very helpful, and very nice. He stayed well after closing (like 3 hours) on a Friday night to help us bring home our new vehicle and walk us through any features of the car we as More

by tslocum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
Report | Print
Jul 31, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Mike gave you a great experience at our dealership. We hope you are enjoying your VW! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

July 29, 2023

Very responsive before buying the car. Answered a lot of questions in detail not confusing the customer. Loved the service. Would love some goodies too though ;) More

by Sufia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Andy and Firas gave you a great experience at our dealership. We hope you are enjoying your VW! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

July 28, 2023

Salesperson Keith was great liked the overall atmosphere management team worked with me to close the deal . More

by HOOVERERNEST812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer , Richard Stephan, Keith Coleman
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July 27, 2023

Pretty good experience overall. Definitely the best used cars out of all the places I looked. Nothing on the lot was beat up. More

by edodson69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Wilson
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Jul 28, 2023 -

City Volkswagen of Highland responded

Dear Valued Customer, My name is Payton Cooper, and I am the Marketing Coordinator here at City VW Highland. Thank you for your business and we are pleased to hear that Andy and Marvin gave you a great experience at our dealership. We hope you are enjoying your Chevy! Please feel free to reach out to us if you need any further assistance. We appreciate your review and hope you have a great day!

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