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City Volkswagen of Highland
Highland, IN
1,847 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,847 reviews
August 19, 2023
Worked with Lameshia and she got us in our VW Atlas, she was great! Go see her for your next vehicle needs!!! was great! Go see her for your next vehicle needs!!! More
by Jrudd493
August 18, 2023
I was very pleased with my experience at City VW of Highland. Everyone was polite and professional. Even with the car market being as challenging as it currently is, they were willing to work with me Highland. Everyone was polite and professional. Even with the car market being as challenging as it currently is, they were willing to work with me to get me in the car I wanted. More
by michaeljnimmons
August 18, 2023
Lemeisha is a wonderful sales , her laughter is cool. Please give her pay raise. Thanks Please give her pay raise. Thanks More
by Luis Garcia
Employees Worked With
August 17, 2023
Keith was easy, informative, transparent and pleasant to work with. Keith took his time with explaining the difference in the models of cars I looked at. work with. Keith took his time with explaining the difference in the models of cars I looked at. More
by mlnd_lxndr
August 16, 2023
A very pleasant experience. The people I dealt with were knowledgeable, kind and more importantly patient. My salesman, Marvin Wilson greeted me warmly the moment I walked in th The people I dealt with were knowledgeable, kind and more importantly patient. My salesman, Marvin Wilson greeted me warmly the moment I walked in the door. He went above and beyond dealing with the bumps that occurred during my transaction. The finance manager, James Thomas kept me waiting a long time but once we started talking he was also knowledgeable and funny so I enjoyed our interaction. More
by carolynwilliams56
August 16, 2023
My 2023 Taos that I’ve had for 4 months randomly stopped working .I took It into service A very rude Worker named Justin barely helped me resolve the issue when I asked for a loaner I was told it wasn’t any working .I took It into service A very rude Worker named Justin barely helped me resolve the issue when I asked for a loaner I was told it wasn’t any for me. When I called him for updates he told me that I was calling too much (only my 2nd time reaching out) and it was other people who needed help. When I asked for a manager he told me he was the one in charge and he wasn’t. He lied and said my car was being serviced and it hadn’t been touched at all. I then spoke with “the service manager” who told me they hadn’t touched the car at all and he didn’t know why Justin lied. The next day I went to the dealership to talk face to face and Justin had called off A nice man name Chris took over and helped me he gave me an update about what was going on and he was able to put me in a loaner without an issue. This was my first time having any kinda of issues and I hate that I had such a terrible experience getting serviced. If I could give 0 stars I would More
by briannaval
Employees Worked With
Christian Barragan, Justin Allen
August 16, 2023
Excellent customer service they were able to help me in what I asked for very accommodating and reasonable. I appreciate the hospitality as well what I asked for very accommodating and reasonable. I appreciate the hospitality as well More
by Pedro Lizama
August 15, 2023
I had a great experience working with Andy and Sam. The guy in the loan department was very pushy. The guy in the loan department was very pushy. More
by asavic
Employees Worked With
August 15, 2023
We are a Volkswagen family. I have always had an exceptional buying experience at the dealership. No complaints here!! Keep up the good work!! I have always had an exceptional buying experience at the dealership. No complaints here!! Keep up the good work!! More
by Orth316
Employees Worked With
Marvin Wilson
