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City Volkswagen of Highland
Highland, IN
1,847 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,847 reviews
September 22, 2023
This was my 2nd visit here at Highland VW, this second experience was the best ever! Highly recommended Keith,James and Faris treated me well!! experience was the best ever! Highly recommended Keith,James and Faris treated me well!! More
by ISWalker3
September 21, 2023
Friendly and informative on the cars features. I appreciate his patience during the entire process. I appreciate his patience during the entire process. More
by clint-j
September 20, 2023
They were fantastic to work with. Mike Pazda was super friendly and helpful getting everything together for me quickly and efficiently. Great experience. Mike Pazda was super friendly and helpful getting everything together for me quickly and efficiently. Great experience. More
by Jill D
Employees Worked With
Mike Pazda, Richard Stephan
September 18, 2023
Very pleasant experience. Moises was open and helpful. He followed up as stated and provided all info needed to make a comfortable decision Moises was open and helpful. He followed up as stated and provided all info needed to make a comfortable decision More
by Lorainern
Employees Worked With
Moises Alvarez
September 18, 2023
Marvin was the best sales person. He went over and beyond I really appreciate him. Thanks you marvin. He went over and beyond I really appreciate him. Thanks you marvin. More
by Whitneysjohnson87
Employees Worked With
Other Employees :
Mike Pazda, Richard Stephan, Erik Dahlman, Keith Coleman, Marvin Wilson
September 18, 2023
Andy was really nice the whole time, who I enjoyed doing business with, but one of the sales representative Firas I was not pleased with working with him. He added a product unknowingly, I never authorized. business with, but one of the sales representative Firas I was not pleased with working with him. He added a product unknowingly, I never authorized. With my persistence of requesting a breakdown price of each item I’m being offered is how I caught the add on. I asked him to remove it which he did and it brought the price down which I was agreeable to accept. He presented with frustration. The Finance guy was very pushy I had to repeat myself multiple times informing him was not interested in the maintenance plan, I was pleased and comfortable with using my credit he kept repeating telling me it was bad choice. I thought customer satisfaction is important if my choice was pleasing to me then allow me to enjoy it because the dealership is still getting a sale. My experience was not very pleasing. More
by tonya00
September 18, 2023
Amazing friendly customer care and service! I’d come back every month if possible! Moises was amazing and helped me get into and purchase an revenge better car I could of imagined! I’d come back every month if possible! Moises was amazing and helped me get into and purchase an revenge better car I could of imagined! More
by Abeyta125
September 16, 2023
Mike Pazda and Firas were great! They were helpful and communicated all the details to make a great sale. They were helpful and communicated all the details to make a great sale. More
by Koz
September 16, 2023
Excellent customer service ! ! Very helpful Easy quick financing We love our new atlas !! Our kids are gonna love it! ! Very helpful Easy quick financing We love our new atlas !! Our kids are gonna love it! More
by vassalloamymarie
