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City Volkswagen of Highland

Highland, IN

4.9
1,774 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,774 reviews

October 19, 2024

Moises was a great salesman. He worked hard to provide a great deal and get me driving today. More

by Ameerahlangston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Austin, Russell Howard
Oct 20, 2024 -

City Volkswagen of Highland responded

Thank you, Ameerah, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Moises and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 18, 2024

It was a good experienc, Moises Alvarez was very helpful and walked us through all of our options More

by Fm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

City Volkswagen of Highland responded

Thank you so much for your kind words for Moises, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2024

Andy was knowledgeable, patient and not at all pushy. Great experience will definitely come back in the future More

by dagrimark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2024

Andy is great! ! He was so helpful and accommodating through our entire double purchase process!!! More

by dgreenmama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

City Volkswagen of Highland responded

It's great to hear that Andy provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2024

He is an enthusiastic sealing assistant who answers our questions patiently. We have a nice experience. More

by 384606266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

City Volkswagen of Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2024

Mike is really nice. He patiently answered all of my questions, and explained all the details to me. My purchase would not be that smooth without his help! More

by xiangzhex
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

City Volkswagen of Highland responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Mike. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 14, 2024

Good sales person would recommend to buying a car and for amazing services and sales More

by Igarcia60689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Mike Explained all the features and Made sure I knew how to use them. He welcome me to come back if I I have any questions or concerns Mike sold me several cars so I felt very confident in his recommendati More

by Wendy1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremi Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Howard
Oct 12, 2024 -

City Volkswagen of Highland responded

Thank you, Wendy! Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Mike is a very good salesman. He is very knowledgeable and has great customer service. I would definitely come back again and recommend others to do business with him. More

by staceyluckie21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

City Volkswagen of Highland responded

Thank you so much for your excellent review, Stacey! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Moises made my first car purchase a great experience! 10 out of 10! Was very knowledgeable and wasn’t aggressive. More

by Iambrichez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

City Volkswagen of Highland responded

It's great to hear that Moises was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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