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City Volkswagen of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.9
1,749 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,749 reviews

October 14, 2024

Good sales person would recommend to buying a car and for amazing services and sales More

by Igarcia60689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Mike Explained all the features and Made sure I knew how to use them. He welcome me to come back if I I have any questions or concerns Mike sold me several cars so I felt very confident in his recommendati More

by Wendy1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremi Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Howard
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Oct 12, 2024 -

City Volkswagen of Highland responded

Thank you, Wendy! Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Mike is a very good salesman. He is very knowledgeable and has great customer service. I would definitely come back again and recommend others to do business with him. More

by staceyluckie21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

City Volkswagen of Highland responded

Thank you so much for your excellent review, Stacey! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Moises made my first car purchase a great experience! 10 out of 10! Was very knowledgeable and wasn’t aggressive. More

by Iambrichez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

City Volkswagen of Highland responded

It's great to hear that Moises was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

Mike is literally the best! He is so helpful and kind and will work so hard to have you walk out with a great deal and a great car More

by 105ddw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

City Volkswagen of Highland responded

Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that Mike was able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 11, 2024

Mike met us at the door and we were able to keep our appointment. We felt like we were welcomed and had service every step of the way. The process was easy even though we brought our 4 month old! More

by MrLee5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 10, 2024

10/10 store and one of the best experiences with our Sales Rep, Lameshia. She was on top of everything from the beginning and a total pleasure to work with! More

by jonkull5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

City Volkswagen of Highland responded

Thanks, Jon, for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that Lameshia was able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 07, 2024

Mike was awesome during the entire process, very transparent, and made sure I got everything I wanted in a new vehicle! More

by Sdix85
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

City Volkswagen of Highland responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Mike and all of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 05, 2024

Thank you for the excellent service Moises Alvarez! You were very patient, kind, and thorough! I will recommend you to others! More

by Juliekcash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

City Volkswagen of Highland responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Highland! Sam Lotta - slotta@cityautogroup.com

October 05, 2024

Moises Alvarez was very patient, kind, and thorough. I will recommend him to friends and family. Thanks for the excellent service! More

by Juliekcash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Sam Lotta - slotta@cityautogroup.com

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