City Volkswagen of Highland

I've had the pleasure of working with Moises Alvarez at City Volkswagen of Highland for the second time. Moises’ friendly demeanor and no-pressure approach made the entire process stress-free. I appreciat City Volkswagen of Highland for the second time. Moises’ friendly demeanor and no-pressure approach made the entire process stress-free. I appreciated his honesty and straightforward communication throughout. He went above and beyond to find me the car I really wanted. Thanks to Mark Masen for stepping in to finalize. It was a pleasure working with you as well. More

I was referred to Moises not knowing what to expect(my usual car guy no longer sells cars), but it was a great experience. He kept us laughing and well informed throughout the whole process! Until my guy usual car guy no longer sells cars), but it was a great experience. He kept us laughing and well informed throughout the whole process! Until my guy starts selling cars again, I will send everybody I know to see Moises over at City Volkswagen! More

City Volkswagen was very helpful and understood exactly what I wanted. Everyone was very nice. what I wanted. Everyone was very nice. More

After setting an appointment to see a specific car & it being confirmed 45 minutes before arrival, I was told that car was sold 40 minutes prior. Getting the run down that this is sales & blame continually being confirmed 45 minutes before arrival, I was told that car was sold 40 minutes prior. Getting the run down that this is sales & blame continually being pushed off on the next person, Moises was the only one I dealt with that kept his word, apologized for his coworkers, & got the deal done. I, personally, will not do any more business at this dealership, but feel that Moises deserves a great review. He was all about the customer service aspect rather than “sales-y” & financially focused. He’s great at what he does. Thanks again Moises! More

Loved lameshia! !! She was so patient and answered every question we had. Never pressured us or made us feel uncomfortable. !! She was so patient and answered every question we had. Never pressured us or made us feel uncomfortable. More

Amazing experience and sales consultant! Would definitely recommend family and friends to Moises at VolksWagen. Would definitely recommend family and friends to Moises at VolksWagen. More

I had an amazing experience with Moises! His customer service was top-notch, and exceeded my expectations. I highly recommend them to anyone looking for a new or used car ,excellent service. His customer service was top-notch, and exceeded my expectations. I highly recommend them to anyone looking for a new or used car ,excellent service.” More

Mike helped me with my new vehicle purchase and did a fantastic job. He made the experience easy and found me just what I was looking for! fantastic job. He made the experience easy and found me just what I was looking for! More

City Volkswagen was excellent experience The salesman Moises Alvarez was great Professional and helpful and knowledgeable Of my needs he was not aggressive Great Customer Service Helen McClend Moises Alvarez was great Professional and helpful and knowledgeable Of my needs he was not aggressive Great Customer Service Helen McClendon More

Average dealer ship nothing special…I went their looking and did a lot of standing around before someone ask to help me. Guess I didn’t look the part and did a lot of standing around before someone ask to help me. Guess I didn’t look the part More