City Volkswagen of Highland

Decent overall experience. My issues are that I had to log into my bank account and show them my bank balance so they could take a picture of my balance and verify funds since My issues are that I had to log into my bank account and show them my bank balance so they could take a picture of my balance and verify funds since I was paying in full. Instead of contacting my bank when I left the check at noon to verify funds, instead I had to show my bank balance when i picked it up at 7pm. Never ever in my 30 years of buying did I have to do that, usually finance contacts the bank. Also, didn't know about the UCI charge, so the price of the used vehicle was not the price. It was their listed price plus the UCI, which was the cost of repairs to put it for sale, which if it was included in the price, may have detoured me to another vehicle. I have a feeling they knew that though. Oh, and had to wait an hour for paperwork when I returned at 7pm. It should have been ready to sign considering i dropped off a check at noon. Overall decent More

The staff here are excellent, diligent, knowledgeable, and most of all kind. I recommend this dealership for all of your car buying needs — especially working with John Stone and Anthony Williams - you wo and most of all kind. I recommend this dealership for all of your car buying needs — especially working with John Stone and Anthony Williams - you won’t be disappointed. More

Lameshia was wonderful! She took her time in explaining everything and was so patient. She’s professional yet friendly, and she helped make a normally stressful experience She took her time in explaining everything and was so patient. She’s professional yet friendly, and she helped make a normally stressful experience feel easy. Thank you Lameshia! More

Thank you Lameshia for helping me get into my 2020 Nissan Sentra, great customer service and great energy!!!! Sentra, great customer service and great energy!!!! More

Wow, I am so thankful and happy Moises and Firas. I really appreciate them doing an excellent job with helping me and understanding what I car I wanted! This has been the best day for me. I highly re I really appreciate them doing an excellent job with helping me and understanding what I car I wanted! This has been the best day for me. I highly recommend coming here! Thank you guys so much!!!!! Professional, knowledgeable, honest. 10/10 More

Moises was great! Worked with us with everything and was very committed to giving us the best car buying experience!!! Worked with us with everything and was very committed to giving us the best car buying experience!!! More

Had a really good experience here. Everyone was very helpful and the process was very easy Everyone was very helpful and the process was very easy More

Best, Easiest and quickest experience with Andy getting my new car. This is my 2nd Atlas with highlands Volkswagen and with Andy and both times great price and experience. Thank you my new car. This is my 2nd Atlas with highlands Volkswagen and with Andy and both times great price and experience. Thank you More

I had an amazing experience working with Moisses, Lameshia and Anthony at City Volkswagen in Highland. They were incredibly patient and walked me through all the features of my new vehicle, answering Lameshia and Anthony at City Volkswagen in Highland. They were incredibly patient and walked me through all the features of my new vehicle, answering every single financial and vehicle question I had without rushing me. Moisses and Lameshia went above and beyond by helping me move my belongings from my old car to my new one in -4 degree weather, which shows their dedication to excellent customer service. Lameshia drive my vehicle to my home because I was in another vehicle and couldn’t drive the vehicle at the time. I truly appreciate their professionalism and kindness throughout the entire process. Thank you, Moisses, Lameisha and Anthony for making this car-buying experience such a positive one! More

Very polite and professional when I called to research a car. We 're still looking but would definitely consider buying here. car. We 're still looking but would definitely consider buying here. More