City Volkswagen of Highland

Great service, great car. This is like a homecoming for me as I owned 2 Jetta's back in the 80's. I wanted to buy something and get rid of my Caravan and get a nice car. I res This is like a homecoming for me as I owned 2 Jetta's back in the 80's. I wanted to buy something and get rid of my Caravan and get a nice car. I researched the sedans with all the usual suspects (Accord and Camry) and some others topping the ratings. The Passat was mostly middle in the class. That surprised me as Motor Trend named it car of the year in 2012 and VW has added many upgrades and a refresh this year. So I decided to go see the Passat at Highland I was met by Eric and told him what I was interested in and he directed me to a section of the lot where they had the Passat's. I found one that I wanted and went back inside. . I then met Joe and we quickly made a deal without any haggling or any funny stuff showing up at the last minute. This was the best experience that I ever had buying a car. And what a car it is. Smooth and built soundly. It has all the amenities of a entry level Audi or Mercedes. More

Knocked it out of the park!!! From start to finish, dealing with Highland VW was a first class experience. Tye, Eric, and Joe made sure every part of the process was smooth, answe From start to finish, dealing with Highland VW was a first class experience. Tye, Eric, and Joe made sure every part of the process was smooth, answered all questions, and made sure I was comfortable every step of the way including follow up in the weeks after my purchase. I'm loving the Toureg, thanks again to Tye, Eric, Joe and the entire staff!!! More

Best, most polite servicww ever! This is only the 2nd time with VW, many other brands. This dealership in Highland had the best deals, no hassles or back and forth, very professional This is only the 2nd time with VW, many other brands. This dealership in Highland had the best deals, no hassles or back and forth, very professional and polite. They made sure I understood everything before leaving and treated me with respect. I definitely recommend them. More

Dedicated team of professionals who focus on pro My initial impression of the culture here seemed to convey a chilling overly cautious focus on protecting their interests over that of their customers My initial impression of the culture here seemed to convey a chilling overly cautious focus on protecting their interests over that of their customers. After a conversation, or two, I was told this was to be addressed. More

Excellent Dealer I have been servicing my Jetta for a while with Highland VW, and when it came time to upgrade my vehicle, the Highland team went above and beyond to m I have been servicing my Jetta for a while with Highland VW, and when it came time to upgrade my vehicle, the Highland team went above and beyond to make me feel comfortable purchasing a car for the first time from a dealer. Sean in service is incredible and is always sure to be up front with me about any issues (with my former car) and is pleasant to deal with. Eric in sales was great and took time test driving and helping me narrow my selection to the Beetle Turbo R Line I purchased. Joe was very helpful in explaining the financial process to me and guiding me through the process quickly and easily. I look forward to our relationship for many years to come, and hopefully many more cars as well. More

Great Service The best car leasing experience, Eric and Joe made the process easy and we were in and out with our car with in 45 minutes. I would recommend this dea The best car leasing experience, Eric and Joe made the process easy and we were in and out with our car with in 45 minutes. I would recommend this dealer to everyone More