City Volkswagen of Highland

Great experience! Very pleased. Great staff. Buying a new car is not a favorite experience of mine. Highland VW made it a positive one. Eric was fantastic. He was very friendly, informative and w Buying a new car is not a favorite experience of mine. Highland VW made it a positive one. Eric was fantastic. He was very friendly, informative and went out of his way to make this purchase non-stressful and fun actually. I would buy my next car there. More

Very clean facilitly. Sales and service were exceptional. I got the car I wanted at a great price! They worked with my budget to get me a good deal on a 2015 Passat Wolfsbe Sales and service were exceptional. I got the car I wanted at a great price! They worked with my budget to get me a good deal on a 2015 Passat Wolfsberg addition. More

Nice Salesman Mike Pazda, a salesman at this dealership was incredibly nice, professional and is certainly an asset to this dealer. If you go in there ask for hi Mike Pazda, a salesman at this dealership was incredibly nice, professional and is certainly an asset to this dealer. If you go in there ask for him!! More

THE ABSOLUT BEST The sales associate was more like a buyers assistant. He helped my buy "the car" that i wanted and not try to sell me "a car". Mike Pazda was awesome The sales associate was more like a buyers assistant. He helped my buy "the car" that i wanted and not try to sell me "a car". Mike Pazda was awesome and made me feel at ease while i was trying to find "the car" that i wanted and made me feel even more satisfied i finalized the purchase and drove home . Bogdan Studzinski was also a major key to the whole purchase. Easy to work with and treated us with respect and helped with the whole process. Also thanks goes out to Rocco. The team out there is fantastic. I have already told a few people that their next vehicle purchase should undoubtedly be from Highland Volkswagen. again i am extremely happy and thankful. More

There's reason they are the top dealer! The backbone of their dealership Sean and his service department is bar none the best I've ever dealt with no matter the brand of dealer across no les The backbone of their dealership Sean and his service department is bar none the best I've ever dealt with no matter the brand of dealer across no less then 3 states. I've dealt with VW, Chevy, Nissan, Subaru and Ford dealers and this team surpasses them all. In terms of taking care of you, keeping you in the loop and making sure all your questions are answered to the best of their ability! They are prompt thorough and quick to finding solutions. No question is a dumb question nor to they take offense when you question their answers which is a sign of confident customer service! More

Easy and pleasent ! Great experience ! friendly and courteous service. I felt as if I was among friends through the entire process of my purchase ! I would recommend this Great experience ! friendly and courteous service. I felt as if I was among friends through the entire process of my purchase ! I would recommend this dealership and all of their employees to my family and friends . Thanks for everything Mike ! More

Exceptional Customer Service! I specifically went to Highland Volkswagen because of the highly rated customer reviews and they did not disappoint! I drove from about 2 hours away I specifically went to Highland Volkswagen because of the highly rated customer reviews and they did not disappoint! I drove from about 2 hours away and arrived in the early evening. While trying to decide on a vehicle at this time of day, I finally made a decision at 7:30pm (mind you they close at 8:00pm), Not once did I ever feel rushed or pressured to hurry up and make a decision. The transaction went smoothly with no hidden surprises. I received several follow up phone calls and E-mails not only from the Sales Manager (Bogdan) but from my Salesperson (Andy), Finance Department, and even the Service Department to congratulate me on my purchase and thank me for my business and to answer any questions I may have had about my new vehicle. I couldn't be more pleased with my new Passat or the exceptional Customer Service I received. In addition, when I traded in my car I forgot and left one of my favorite CD's in the CD player. My car had already sold but that didn't stop my awesome Salesperson Andy, not only did he track down my CD but he mailed it to me which I just got today! Excellent Customer Service, highly recommend and worth every minute of the drive. Thank you to everyone at Highland Volkswagon! More

Time is important I recently purchased my amazing new Beetle convertible from Eric Davidson. He was helpful and professional. We had a couple of phone conversations, I I recently purchased my amazing new Beetle convertible from Eric Davidson. He was helpful and professional. We had a couple of phone conversations, I picked my car, and told him we had limited time to spend on the financial closing. We arrived to close a deal and pick up the new car and were out the door in less than 1 hour. Thank you for respecting our time. More

A veryHappy Villalpando I had the pleasure of purchasing a vehicle from this location. The staff and sales person Mike Gonzalez were very professional and attentive to my car I had the pleasure of purchasing a vehicle from this location. The staff and sales person Mike Gonzalez were very professional and attentive to my car buying experience. I had just wanted to go show my wife the car I wanted to buy for her . But she ended up driving out with her new car . We are very pleased with our purchase and your staff was awesome to us thanks guys I will definitely be back in the future. More

Excellent Buying Experience I have purchased many cars. My buying experience was excellent. The Lee returned my calls after hours and made me confident to drive the fours hours t I have purchased many cars. My buying experience was excellent. The Lee returned my calls after hours and made me confident to drive the fours hours to Highland to buy a car. Eric Davidson went out of his way to accommodate our requests and bring closure to the sell. Joe Embro was very knowledgeable and worked hard to make sure we understood the contract and options. I would drive the four hours again to work with these people. More