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City Volkswagen of Highland
Highland, IN
1,750 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,750 reviews
January 03, 2017
Mike Gonzales and the team at Highland As a repeat customer I knew I could expect an honest straightforward experience from the folks at Highland. We here in NW Indiana are lucky to have t As a repeat customer I knew I could expect an honest straightforward experience from the folks at Highland. We here in NW Indiana are lucky to have this dealership and if you're looking for what I think is the best value in the auto world you can't go wrong making Highland your first choice. I was very pleased with the way my transaction was handled, it was a team effort to find a new Alltrack and they made it happen. Mike was very communicative and helpful through the entire process. Their customer first attitude comes through loud and clear, the awards are deserving. More
by Henry O Nash
Employees Worked With
Mike Gonzales
December 31, 2016
Satisfied Munster Indiana buyer This is my 1st purchase of the VW brand. Andy, our salesman was knowledgeable and friendly. He answered all our questions. We are pleased with the This is my 1st purchase of the VW brand. Andy, our salesman was knowledgeable and friendly. He answered all our questions. We are pleased with the deal we got. My wife loves the new Passat. I would recommend Andy. More
by munstervw
Employees Worked With
December 19, 2016
Purchase of 2017 Passat SE This is my second purchase with the VW Dealership in Highland in a little over two years because I am so in love with that make and model. Their staf This is my second purchase with the VW Dealership in Highland in a little over two years because I am so in love with that make and model. Their staff of professionals provided excellent service as they worked diligently to ensure that I was completely satified with my new purchase. I am very proud to own a VW Passat SE. More
by Sparkle1004
Employees Worked With
Rogdan and Rocco, Eric Davidson
December 02, 2016
Michael Gonzales and the terrific team at Highland Volkswage The attention to customer satisfaction by the team at Highland Volkswagen was tremendous ...I highly recommend if you are looking for a great vehicle The attention to customer satisfaction by the team at Highland Volkswagen was tremendous ...I highly recommend if you are looking for a great vehicle with a caring sales team this is the dealership to go with- More
by LisaPassat2017
Employees Worked With
Mike Gonzales
November 20, 2016
Refreshing old fashioned customer service! Bravo! Excellent in every aspect. From the purchasing stage to customer service after! 3 years of great personalized service & now we're ready to trade in & Excellent in every aspect. From the purchasing stage to customer service after! 3 years of great personalized service & now we're ready to trade in & up. See you soon. More
by ClanLindsey
Employees Worked With
Sean O’Donnell
November 09, 2016
very knowledgeable of the products they are selling Mike was great! My first new car experience went alot smoother than i though. Mike went throught all of the amenities of the vehicle with me and made Mike was great! My first new car experience went alot smoother than i though. Mike went throught all of the amenities of the vehicle with me and made sure. I was completely satisfied with my purchase. Thanks mike, for everything. sincerely jeff More
by Jeffrey nantais
Employees Worked With
November 09, 2016
Excellent Experience! My husband and I were looking for a reliable vehicle for the crazy winters of Chicago. I've heard many great reviews about this dealership and it was My husband and I were looking for a reliable vehicle for the crazy winters of Chicago. I've heard many great reviews about this dealership and it was no different when we arrived there. Bogdan and his team were able to assist us and recommend a vehicle that would get the job done. The whole team was very kind and respectful, and very quick. I would recommend this dealership along with Bogdan and his team to anyone I know. More
by Izabelka K.
Employees Worked With
Bogdan Studzinski, Eric Davidson
November 07, 2016
Pure Excellence Eric was amazing from start to finish. He was very professional, informative,and knowledgeable on the vehicle I was purchasing. Anybody looking to buy Eric was amazing from start to finish. He was very professional, informative,and knowledgeable on the vehicle I was purchasing. Anybody looking to buy a car with Highland Vw make sure you ask for Eric! More
by JulieLove91
Employees Worked With
Eric Davidson
November 04, 2016
Highland VW, A great place to buy a great car! This is the first SUV in our lives and we are just loving it. At Highland VW, our salesman explained all the features of our new 2017 Tiguan. From th This is the first SUV in our lives and we are just loving it. At Highland VW, our salesman explained all the features of our new 2017 Tiguan. From the test drive to going over the details of this beautiful vehicle. Service is just as important to us and we found the whole team at Highland VW just wonderful. I believe this starts with the top of the dealership and our rating is an honest 5 star. Great Team!!! Looking forward to coming in for our First Service. Thank You Michael for a great experience in purchasing our new 2017 Tiquan. You're the Best! Frank & Kathy More
by Frank and Kathy
Employees Worked With
Michael Gonzales
October 25, 2016
Service Department Sheryl Casey from the Service Department was very diligent and helpful in getting my 2001 Jetta serviced,also the Shuttle drivers both taking me home Sheryl Casey from the Service Department was very diligent and helpful in getting my 2001 Jetta serviced,also the Shuttle drivers both taking me home and picking me up were very courteous. More
by Gary P
Employees Worked With
Sheryl Casey
