City Volkswagen of Highland

City Volkswagen of Highland is always thorough when repairing my vehicle. The service rep who always helps me, Glenn, is always so communicative and nice. He takes the time to patiently explain what is repairing my vehicle. The service rep who always helps me, Glenn, is always so communicative and nice. He takes the time to patiently explain what is wrong with my vehicle and makes sure I understand. My car always comes out so shiny, clean, and running beautifully. More

It took two times to fix the car correctly. The second time the car came home smelling like diesel. Called the service mgr. and left a message, 2 weeks later still no response from the service manager or time the car came home smelling like diesel. Called the service mgr. and left a message, 2 weeks later still no response from the service manager or anyone there. What looks like oil and antifreeze look to be in the skid pan. I'd say their communication skills are minimal at best. I had to call each time to find out that the part was in. I can't imagine that this is a dealer that will survive long if it continues the service and follow up its given us. More

Moe in finance was nothing short of amazing!! He went above and beyond for my needs. I sincerely appreciate all of his hard work and effort. Ultimately, he got the job done. He has a customer for life. J above and beyond for my needs. I sincerely appreciate all of his hard work and effort. Ultimately, he got the job done. He has a customer for life. Jeff, Richard & Cindy were really nice too. More

Mike was great,Went in to look at a used car and ended Mike was great, Went in to look at a used car and ended up buying a new one. Good timing, being at the right place at the right time. Mike was great, Went in to look at a used car and ended up buying a new one. Good timing, being at the right place at the right time. More

Purchased 2 vehicles at this location. Great customer service. The salesman Mike Pazda was very helpful and the general manager Bogdan Studzinski was also helpful. I was disappointed in a charge called service. The salesman Mike Pazda was very helpful and the general manager Bogdan Studzinski was also helpful. I was disappointed in a charge called etching that is add on to all vehicles sold there. No option to decline. Was not required on the first vehicle I purchased. More

Everything was good up until waiting for refund check,still waiting.Andy and Dana did a goo d job as well as moe the finance guy.need to know about cards for warranty if I get anything to use to sh check,still waiting.Andy and Dana did a goo d job as well as moe the finance guy.need to know about cards for warranty if I get anything to use to show I have a warranty More

The sales people were all very helpful. They made the purchase very easy. We called the day before we went. Told them of the car we wanted to see. They had it right out front, all cleaned up and looki purchase very easy. We called the day before we went. Told them of the car we wanted to see. They had it right out front, all cleaned up and looking very good. My wife was sold. This car was for her. I would send my friends there. More

Leased my new Volkswagen from Mike. He was very knowledgeable and made sure I knew everything I needed to know about my new Atlas. Thanks Mike!! knowledgeable and made sure I knew everything I needed to know about my new Atlas. Thanks Mike!! More

My wife and I got our atlas from here. We worked with salesmen Mike Pazda. He was the best salesmen we ever worked with by far. He makes you feel comfortable and doesn’t make car buying feel like a norma salesmen Mike Pazda. He was the best salesmen we ever worked with by far. He makes you feel comfortable and doesn’t make car buying feel like a normal salesmen would. More