City Volkswagen of Highland

Great dealership. On my 4th car with you guys and Eric Davidson has made the process very quick and pleasant each time! Highly recommend them, in fact I already have! Davidson has made the process very quick and pleasant each time! Highly recommend them, in fact I already have! More

Great service - went right in at scheduled time and appointment took as long as promised. Dealership clean, safety with social distancing and masking. Same as prior experience. appointment took as long as promised. Dealership clean, safety with social distancing and masking. Same as prior experience. More

Everyone was very attentive and acted genuinely concerned with our experience on 2.27.21, was there for an oil change but found out wasn't needed and Service explained why, thank you! with our experience on 2.27.21, was there for an oil change but found out wasn't needed and Service explained why, thank you! More

The building was clean, staff friendly and overall good experience. The wait time is a bit much, but it’s because the VW team is doing the best oil change ever! Right?! experience. The wait time is a bit much, but it’s because the VW team is doing the best oil change ever! Right?! More

The staff is always so friendly and attentive. I have been so happy with the service levels of all of their reps and am so happy I purchased our car from them! been so happy with the service levels of all of their reps and am so happy I purchased our car from them! More

This is my second time purchasing from Eric Davidson. He is patient, kind and great at his job!!!! He goes out of his way to make a fair deal. You won’t be disappointed. is patient, kind and great at his job!!!! He goes out of his way to make a fair deal. You won’t be disappointed. More

They are very friendly and professionell. I can only recommend this dealership for buying a new or used Volkswagen as well as for servicing your car. recommend this dealership for buying a new or used Volkswagen as well as for servicing your car. More

Kevin was super accommodating in getting my payment where I wanted. He was honest through the whole process and helped me get the best car I’ve ever owned! Can’t wait to lease another car from him in 3 years I wanted. He was honest through the whole process and helped me get the best car I’ve ever owned! Can’t wait to lease another car from him in 3 years 😃 More

Worked with Kevin, Bogdan, and Moe to lease my new Volkswagen Atlas and couldn't be happier. The whole team made the process simple and easy for us and I can't recommend them enough! Volkswagen Atlas and couldn't be happier. The whole team made the process simple and easy for us and I can't recommend them enough! More

Came in to have my 2nd key programmed and, and cleaned since my vehicle wasn’t cleaned inside when i first purchased it. Alexis, and Rebecca were extremely nice. When my vehicle was finished i went to go since my vehicle wasn’t cleaned inside when i first purchased it. Alexis, and Rebecca were extremely nice. When my vehicle was finished i went to go look at it, and noticed that the rear door on the driver side was scuffed. This is extremely noticeable- my vehicle is black. I looked around and noticed my hood was also dented, and the other rear door on the passenger side was also scuffed. When i asked to speak to the manager he came out, and showed him what happened. At first he said there was nothing they could do as the vehicle was used. The vehicle was used, it’s a 2018 atlas, that i purchased for 32k. I very much could have purchased a 2021 for the same amount however this was fully loaded, and was in NEW condition. There was only ONE scratch on there when i bought the suv, and i pointed it out. The manager said he was going to have someone reach to me and schedule to have this taken care of, which i am very thankful for. My problem is, whether the vehicle is used or not, i am still a paying customer. I am already upset with the finance manager lying to me, and telling me a hard inquiry would not occur as he checked if i could get a lower APR with the bank i had already been APPROVED FOR. i appreciate Alexis, Rebecca doing their best and for the manager to understand my frustration. I’m sure i will leave another review once dents are taken care of. More