City Volkswagen of Highland

Never looked at my front tire.The car wash was bad. I was hoping with new ownership the service would have been better. I guess I will just drive to Pugi where I bought the car. hoping with new ownership the service would have been better. I guess I will just drive to Pugi where I bought the car. More

I had a great experience servicing my sportwagen at City Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my pa Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my particular special requests. This is my sevice shop for as long as I have my VW, and will probably be where I get my next one! More

Great experience, however I was disappointed that tires were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. More

Very friendly and efficient service. Both sales and service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle More

The sales person Mike was very helpful and kind. The car was a great deal and I love it! This was my first time financing a vehicle. Thanks to Mike and Sean for helping me through this process. was a great deal and I love it! This was my first time financing a vehicle. Thanks to Mike and Sean for helping me through this process. More

I was impressed with the Informative, responsiveness and politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. More

Good Dealer to do business with. Prices were fair and reasonable, along with good finance rates. The car could have been better prepped before delivery, but I would recommend to others. reasonable, along with good finance rates. The car could have been better prepped before delivery, but I would recommend to others. More

The dealership was sold and I was wary of the new inert ship as the old owners were awesome. City maintains the level of service and quality you should expect when buying or servicing a Volkswagen. ship as the old owners were awesome. City maintains the level of service and quality you should expect when buying or servicing a Volkswagen. More

Good people good service excellent prices good communication good explanation on the extra package clean place I will go there again good on social distance and covid 19 protocol communication good explanation on the extra package clean place I will go there again good on social distance and covid 19 protocol More

Not happy with diag and recommend when the check eng light wasn’t on and was asked in history to call me before doing any work if it was not covered under warranty. And to replace coils because they are light wasn’t on and was asked in history to call me before doing any work if it was not covered under warranty. And to replace coils because they are aged. Is not properly diagnosing vehicke. Just a guess at that point and to be charged with no issue. More