City Volkswagen of Highland

10,000 mile service Brought my 2015 Jetta TDi in for its 10,000 mile service and everything was completed perfectly and they even washed my car. I also had them look at a Brought my 2015 Jetta TDi in for its 10,000 mile service and everything was completed perfectly and they even washed my car. I also had them look at a problem with my door seal and the service manager took care of it. Alison was extremely helpful in scheduling the service to meet my schedule and everything was prompt and on time. More

first oil change This was my first 10,000 mile oil change for a 2015 Golf. I called to make an appointment, was told that it would take about 1 hour to 1 hour 30 minu This was my first 10,000 mile oil change for a 2015 Golf. I called to make an appointment, was told that it would take about 1 hour to 1 hour 30 minutes. My car was ready when promised. Waiting area was comfortable. All employees were very nice. More

Fantastic Service My first experience with Highland VW was for Service. From start to finish I was impressed. Sean and Allison went above and beyond every step of the My first experience with Highland VW was for Service. From start to finish I was impressed. Sean and Allison went above and beyond every step of the process. I will keep taking my car back to them. More

Great Experience If you're looking to purchase a new or used car from a reputable dealer that is customer centric, then go to Highland VW. I purchased a used VW Jetta If you're looking to purchase a new or used car from a reputable dealer that is customer centric, then go to Highland VW. I purchased a used VW Jetta for my daughters from Mike P and Joe E and the entire experience was positive. These guys gave me a great deal, with no pressure and made it EASY for me. I had looked at cars at VW Dealers near my home in Chicago, and I was treated like a garbage. Conversely, my dealings with Highland VW were much different - Zero sales pressure, easy negotiations which I would define as 100% fair. The drive from Chicago to Highland was WELL WORTH IT!!! In addition to saving more than $3000, I was treated like a human. Also, after the purchase both Mike and Joe have followed up with me to make sure I'm happy and to address any questions. I would only purchase a VW from Highland VW - These guys are awesome. More

Thank you Highland VW!! The staff definitely wanted to please the customer; they succeeded. I am very pleased with my recent VW Passat purchase. The Sales & Management Staff The staff definitely wanted to please the customer; they succeeded. I am very pleased with my recent VW Passat purchase. The Sales & Management Staff (Mike P., Joe E., Bruce C.) as well as the Service Staff provided exceptional customer service. They made the Auto busing experience less stressful. I am now a VW convert! Thank you Highland VW! Mary Ann Kovach More

New GTI Owner I am the proud new owner of a 2016 GTI and couldn't be happier with the car and the buying experience. Eric Davidson was a pleasure to work with in h I am the proud new owner of a 2016 GTI and couldn't be happier with the car and the buying experience. Eric Davidson was a pleasure to work with in helping me get a great deal and making the buying process as quick and easy as possible. There are other VW dealers more convenient to where I live but I found a great deal at Highland VW and a knowledgeable, professional, and courteous salesman in Eric Davidson and the staff at Highland VW. More

Great people to deal with, no hassles! I've leased two Jettas in the last two years from Andy McQuiston at Highland VW. Both times, I've shopped around to other dealerships (including the I've leased two Jettas in the last two years from Andy McQuiston at Highland VW. Both times, I've shopped around to other dealerships (including the VW in Merrillville) and Andy has given me the best prices with the least amount of haggling. The Merrillville VW is even managed by a friend of a friend and he couldn't get close to the deal Andy gave me. Overall, this dealership is as hassle-free as you can get. More

Service is NUMBER 1! My first experience was in January 2014 with my first Tiguan and in Novembe 2015 with my newest Tiguan! The entire dealership is top notch! They are My first experience was in January 2014 with my first Tiguan and in Novembe 2015 with my newest Tiguan! The entire dealership is top notch! They are professional courtesy and truly a great dealership! They will work with you and truly make your VW experience the best in NWI. More

excellent service They treated me as a customer, not a money source. Listened to me all my inquiries and gave me best offer they can. I felt comfort from their not chea They treated me as a customer, not a money source. Listened to me all my inquiries and gave me best offer they can. I felt comfort from their not cheating attitude More

My VW Purchase Experience My recent purchase of The VW Mehta was simple great. No pressure to purchase, an ongoing conversation about the vehicle with answers to my questions. My recent purchase of The VW Mehta was simple great. No pressure to purchase, an ongoing conversation about the vehicle with answers to my questions. My sales person was on point to handle the transaction. More