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City Volkswagen of Highland
Highland, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Fantastic Experience! Both Eric and Joe were wonderful to do business with! I was buying my first car and they made the experience stress-free and easy. They really worked Both Eric and Joe were wonderful to do business with! I was buying my first car and they made the experience stress-free and easy. They really worked with me to give me a GREAT price, and since my visit I have been contacted several times and thanked for my business. Very nice! I also really appreciated that Eric showed me everything I need to know about my new Passat. They really care about their customers! Definitely an A+++++ dealership and great people. More
Service doesn't disappoint!!!! My 2011 Jetta TDI had an air conditioning problem and I brought it into Highland VW. I didn't buy it from them and I haven't been a client for service My 2011 Jetta TDI had an air conditioning problem and I brought it into Highland VW. I didn't buy it from them and I haven't been a client for service and they knew I am headed to the east coast yet they treated me as if I had been there from day one. Turned out my air conditioning pump failed and needed replaced. Luckily I have the Platinum Warranty from VW which was worth every penny to buy. I also had them do an oil change and brake flush. They had all that done in two days even with having to order a pump overnight. Sheryl Casey my service rep. was awesome she walked me through every process and kept me at ease with what needed to be done. The price for service is better than fair compared to less competent VW dealers in Lake County Indiana. They installed a new compressor which Fidelity Warranty paid for without issue and returned my awesome TDI to me all clean and shiney. They are a branch off from Orland Park VW in illinois and have been in the area for about a year. If you own a VW especially a TDI this is the place to take it for competent and fair priced service.. If you'd like to own one I'd say this would be the place to look to buy one from and have them keep it well serviced!! More
ERIC IS THE BEST!! Was searching for a great deal on a new VW, after doing much research I got the best deal thanks to Eric Davidson! The whole volkswagen team at highla Was searching for a great deal on a new VW, after doing much research I got the best deal thanks to Eric Davidson! The whole volkswagen team at highland VW was very friendly and helpful. More
Great experience buying a new car How often is it enjoyable to buy a new vehicle? At Highland it was a pleasure I felt like family and did not feel pleasure. We had an almost 2 hour dr How often is it enjoyable to buy a new vehicle? At Highland it was a pleasure I felt like family and did not feel pleasure. We had an almost 2 hour drive but after this I would never hesitate to drive to them again to buy a vehicle. The Volkswagen dealership near me never called me back even after I made several calls to them. One call to Highland and that was so nice we decided to go and see the vehicle of our choice. CJ and Bruce are a dream team and made it wonderful to buy a new 2014 Tiguan. I love my Tiguan and If I needed another you can bet I would go back to them without hesitation. The dealership is spotless, clean and comfortable. We have even taken the Tiguan in for its 30 day inspection and the service was just as great as the sale. Fast and friendly. Everything was explained so well and Sean was fantastic even told us about other things to do to maintain the Tiguan and he answered the few questions we had some great tips for us as well. Thank you very much Highland and I will be referring and letting anyone know who asks the dealership I purchased my Tiguan from. More
30 Day check on the new Tiguan We have a long drive but well worth it. The customer service and service in general in perfection. Everything was explained really well and Shean even We have a long drive but well worth it. The customer service and service in general in perfection. Everything was explained really well and Shean even explained other things when we ask what it was. He went above and beyond to make sure our experience was excellent. Even with the drive they may be servicing my vehicle for life. More
Awesome dealership My experience was fun. They make it fun to buy a car. Best price, best financing. No pressure just FUN. The dealership is established with a new facil My experience was fun. They make it fun to buy a car. Best price, best financing. No pressure just FUN. The dealership is established with a new facility. More
Great Experience! Everyone here is so friendly! I wish we had money to buy another car right now because we would buy from them again today! We purchased a CPO 2013 Pas Everyone here is so friendly! I wish we had money to buy another car right now because we would buy from them again today! We purchased a CPO 2013 Passat TDI and I love driving this car. We got a great deal, and a fair trade-in value on our old car. This is the least stressful car-buying experience I have ever had. They made the process (that I have hated at other dealers) easy and enjoyable for us at Highland. Visit this dealer, you won't regret it. More
We weren't in the market for a new vehicle at the time, but our current commuter car broke down and wasn't worth fixing. We still owed some on it and were stressing because we didn't know what to do time, but our current commuter car broke down and wasn't worth fixing. We still owed some on it and were stressing because we didn't know what to do with the car or where to even start. We spoke with Andy at Highland VW and he assured us that he would do everything he could to help us out and make this a smooth process, also reassuring us that we didn't need to worry. Andy was very knowledgeable about the different models and worked with me to find the perfect car to suit my needs and took care of trading our broken down car. The finance manager Joe Embro made that process the smoothest I have ever had at any dealer. I have purchased 8 cars from different dealers over the past 11 years and I have never walked out with exactly what I wanted at the exact price I wanted to pay. Usually there is always the element of surprise with the payment, and for the first time that was not the case. These people are EXCELLENT and really care about customer service. I couldn't be happier with my new Jetta SE and Highland VW, and salesperson Andy McQuiston and Finance MGR Joe Embro. I will be a loyal Highland VW customer for life now and we are already planning our next VW purchase! More
I had a wonderful experience at this dealership while purchasing my first new car. The team were more than welcoming and explained everything to me in great detail. I would recommend this dealership to m purchasing my first new car. The team were more than welcoming and explained everything to me in great detail. I would recommend this dealership to my friends and family. More
I purchased my 2013 VW Jetta in October. It is the 6th VW that my husband and I have owned. I want to say that my salesperson Andy McQuiston was wonderful to work with. He listened to what I wanted in a VW that my husband and I have owned. I want to say that my salesperson Andy McQuiston was wonderful to work with. He listened to what I wanted in a car and most importantly took me serious. I purchased this car without my husband along. I had gone to another dealership and they just weren't too interested in giving me prices or working with me until I brought in my husband. I would most certainly and I have already recommended people to go to your dealership and talk with Andy. I have to also comment on your service and parts department. I brought my car in for its 1 month check-up and it went to smooth and everyone was so friendly. Then I ventured to your parts department to purchase some mud flaps for my car and the parts manager was so easy to talk and work with. All in all my experience with your dealership has been a breath of fresh air. I didn't feel pressured and I feel like I got a great deal, and most of all I love my new car. More