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City Volkswagen of Highland
Highland, IN
1,574 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,574 reviews
December 16, 2014
Sales Consultant Andy is great! I had a wonderful experience recently purchasing a certified pre-owned Passat. I worked with Sales Consultant, Andy and he was great. He answered all I had a wonderful experience recently purchasing a certified pre-owned Passat. I worked with Sales Consultant, Andy and he was great. He answered all of my questions and was very helpful through the whole process. More
by slammers
Helpful November 21, 2014
First VW Recently I purchased a new GTI from Highland VW and was glad I chose to do so. The customer service was good, but what was especially pleasing was th Recently I purchased a new GTI from Highland VW and was glad I chose to do so. The customer service was good, but what was especially pleasing was the price. Other VW dealers Investigated in the state of Indiana could not beat their pricing. Much appreciated. I would buy another car from them. Mike Pazda was very helpful in making this a pleasant experience. More
by Ting3
October 06, 2014
First experience with VW This was my first ever experience with VW. My Sales Consultant Mike Pazda was very knowledgeable, and made my experience very smooth and comfortable. This was my first ever experience with VW. My Sales Consultant Mike Pazda was very knowledgeable, and made my experience very smooth and comfortable. He was able to answer any questions that I had, and was very upfront and honest, which is very rare these days. Joe Embro was also very helpful while going into deep detail and taking the time to fully explain EVERYTHING during the Finance/paperwork process. Very positive experience, and will/would definitely recommend Highland VW More
by leithdj
Employees Worked With
Mike Pazda, Joe Embro
September 22, 2014
So Easy!!!! Great Experience. What a truly nice bunch of guys!! Would highly recommend to one and all! Ask for Mike Pazda. You'll gain a friend in all the goo Great Experience. What a truly nice bunch of guys!! Would highly recommend to one and all! Ask for Mike Pazda. You'll gain a friend in all the good ways! This dealership is very obviously managed extremely well. No pressure and a fun experience! More
by annabelle515
Employees Worked With
Mike Pazda, Bruce Phillips, Joe Embro
September 16, 2014
new car purchase I HAVE BEEN BUYING CARS FOR SIXTY YEARS. MIKE PAZDA AND HIGHLAND EMPLOYES MADE IT ONE OF MY BEST BUYING EXSPEREANCES. I WILL GO BACK FOR MY NEXT I HAVE BEEN BUYING CARS FOR SIXTY YEARS. MIKE PAZDA AND HIGHLAND EMPLOYES MADE IT ONE OF MY BEST BUYING EXSPEREANCES. I WILL GO BACK FOR MY NEXT PUCHASE More
by alvin musial
Employees Worked With
MIKE PAZDZ, Bruce Phillips
August 30, 2014
Lease VW Jetta This was the first time I leased a car. My sales consultant, Mike Pazda, patiently worked with me answering questions and concerns. The end result was This was the first time I leased a car. My sales consultant, Mike Pazda, patiently worked with me answering questions and concerns. The end result was driving out with my 2014 Jetta. I can honestly say it was one of the easiest experiences I've had in a car dealership. More
by Ruthane2
Employees Worked With
Mike Pazda
August 22, 2014
Highly impressive dealership I live 90 minutes from this dealership and was hesitant to car shop outside of my immediate area, but the staff at Highland was so helpful and easy to I live 90 minutes from this dealership and was hesitant to car shop outside of my immediate area, but the staff at Highland was so helpful and easy to work with it made the experience one of the best I have had. The integrity of the dealership as a whole is second to none. I would absolutely recommend this dealership to anyone looking for a new or used car! More
by Akobold
August 21, 2014
Loved it! Everyone was so nice and helpful here. I absolutely loved my experience here! I'm a first time car buyer and they made it VERY easy for me. I felt com Everyone was so nice and helpful here. I absolutely loved my experience here! I'm a first time car buyer and they made it VERY easy for me. I felt comfortable and they gave me an enjoyable experience! I would definitely recommend! More
by MissMeganMann
August 06, 2014
CJ IS THE BEST I LOVE MY BEETLE!! KMY BEETLE IS AN EXACT REPLICA OF THE ONE PURCHASED BY MY NURSE--WE ARE TWINSIES. I HAVE NO COMPLAINTS AND RECOMMEND THE EMPLOYEE I LOVE MY BEETLE!! KMY BEETLE IS AN EXACT REPLICA OF THE ONE PURCHASED BY MY NURSE--WE ARE TWINSIES. I HAVE NO COMPLAINTS AND RECOMMEND THE EMPLOYEES AND DEALERSHIP TO ANYONE More
by smc1940
Employees Worked With
Joe Embro
August 06, 2014
Customer Satisfaction is Highland Volkswagen's 1st Priority Highland Volkswagen changed our perspectives of a car dealer. We were really impressed with the helpful financial and friendly customer services. We w Highland Volkswagen changed our perspectives of a car dealer. We were really impressed with the helpful financial and friendly customer services. We were also surprised that Joe and Andy were upfront with us about everything car-buyers need to know. So we were NOT confronted with any hidden fees and tricky issues at all. Importantly, Joe gave us lots of helpful advice to make every dollar worth. He also provided us the pros and cons and let us make our own decision. Finally, we would like to thank Joe and Andy for giving us the best deal and searching the car that satisfied our desire. More
by TapTiti_S
