City Volkswagen of Highland

Had a great experience Mike Pazda and the VW of Highland Team. After we bought our Tiguan, we noticed that a key insert was missing. Mike made things right - he ordered us a new key and even mailed it to Team. After we bought our Tiguan, we noticed that a key insert was missing. Mike made things right - he ordered us a new key and even mailed it to our Chicago address, free of charge, which he didn't have to do. More

The best service i ever had. Thank you !!!Best price and The best service i ever had. Thank you !!! Best price and best customer service. Answered all questions we had and very professional. Thank you ver The best service i ever had. Thank you !!! Best price and best customer service. Answered all questions we had and very professional. Thank you very much!! More

Trustworthy.They listened to me.Quick and painless — Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication (email or in-person) No Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication (email or in-person) No games. Final price was exactly as negotiated (no last-minute surprises) Awesome team More

The overall experience was very professional and customer service was top notch. They allowed us to take the new vehicle home for 72 hours and we returned to purchase it. The final paperwork preparation was service was top notch. They allowed us to take the new vehicle home for 72 hours and we returned to purchase it. The final paperwork preparation was the fastest I ever experienced when purchasing a new vehicle. City Volkswagen is #1 in my book. Would definitely recommend them to friends and family! More

Great dealership for buying your new car. Huge inventory and great customer service made the buying experience easy and enjoyable, The GM, Bogdan S., and Sales Consultant, Mike Pazda, were trustworthy and g and great customer service made the buying experience easy and enjoyable, The GM, Bogdan S., and Sales Consultant, Mike Pazda, were trustworthy and great to work with and found me exactly what I wanted in their inventory and answered all my questions. Moe from Finance also was great to work with. Highly recommend this dealership!! More

You guys took care of an issue I had with a front license plate .Andy called me up shortly after I bought my car and hooked me up with a loaner car. Called me up in a timely manner ,when my car was ready. plate .Andy called me up shortly after I bought my car and hooked me up with a loaner car. Called me up in a timely manner ,when my car was ready. More

Erik was very polite and helped me every step of the way when buying my Silverado. I would highly recommend City VW of highland and Erik to any of my friends and family when buying my Silverado. I would highly recommend City VW of highland and Erik to any of my friends and family More

Customer service from everyone I had to talk to was very friendly and respectful of my time as I needed to get back to work friendly and respectful of my time as I needed to get back to work More

This is by far the best dealership I’ve ever dealt with. Everyone was very nice and helpful. We are extremely pleased with our experience Everyone was very nice and helpful. We are extremely pleased with our experience More

Things went pretty well upon the purchase. But after week I noticed I had forgotten my CD collection on the visor or my trade in. I called the salesman, he said he would get back to me I’m still waiting 3 we I noticed I had forgotten my CD collection on the visor or my trade in. I called the salesman, he said he would get back to me I’m still waiting 3 weeks later. So is stead for f so Done saying your customer left this in his car, they just keep it? More