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City Volkswagen of Highland
Highland, IN
1,750 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,750 reviews
June 15, 2021
Cons: Purchased a brand new 2021. Paint was chipped on door and I was told to fix it myself. Waited 1.5hr to see finance dept. Extras included with vehicle wasn't discussed at all really - just started ge door and I was told to fix it myself. Waited 1.5hr to see finance dept. Extras included with vehicle wasn't discussed at all really - just started getting emails about it. Pros: Great test drive with Jeff. Quick financing with Moe. More
by PHILLIP_DEKLERK
Verified CustomerEmployees Worked With
Dana Sigler, Moe Atef, A A
June 12, 2021
After a HORRIBLE experience at Orland Park Volkswagen, EVERYONE at City Volkswagen but especially Cindy and Erik and Sean made my drive worth my while. Very pleasant and engaging and absolutely no BS……ve EVERYONE at City Volkswagen but especially Cindy and Erik and Sean made my drive worth my while. Very pleasant and engaging and absolutely no BS……very transparent. If you are ever in the market for a new car, check them out. You will not be disappointed! More
by tglover1998
Employees Worked With
Erik, Cindy Tataren, Sean Pelkey
June 09, 2021
No pressure. Very relaxing environment. Everything was extremely clean. Mike helped me find exactly what I wanted. Excellent car buying experience. No hassle. I love my new vehicle extremely clean. Mike helped me find exactly what I wanted. Excellent car buying experience. No hassle. I love my new vehicle More
by MWIL762
June 08, 2021
This place has a good variety of cars to choose from. Friendly people working there too. Thank you Jeff Emerson for making our wait shorter. Very responsible and helpful person. Friendly people working there too. Thank you Jeff Emerson for making our wait shorter. Very responsible and helpful person. More
by Indre
Employees Worked With
Bogdan Studzinski, A A
June 02, 2021
excellent service from beginning to end Kevin excellent service from beginning to end Kevin Kevin Wilson was the best from beginning to end in our purchase of excellent service from beginning to end Kevin Kevin Wilson was the best from beginning to end in our purchase of our new Volkswagen Atlas. Thank you. More
by JOHNSON4414
Employees Worked With
Dana Sigler, Sean Pelkey, Kevin Wilson
June 01, 2021
Great to work with! Made me feel comfortable and gave me some great tips and advice when making the final purchase! Drove a little over 2 hours for a vehicle and it was awesome! some great tips and advice when making the final purchase! Drove a little over 2 hours for a vehicle and it was awesome! More
by cdadamopoulos
Employees Worked With
Erik Dahlman, Dana Sigler, Sean Pelkey
May 29, 2021
Drove 2hrs too purchase a vehicle and it was well worth the trip. Received wonderful assistance from Mike Pazada in purchasing a new VW Tiguan!! Would highly recommended anyone to work with Mike if you wan the trip. Received wonderful assistance from Mike Pazada in purchasing a new VW Tiguan!! Would highly recommended anyone to work with Mike if you want someone whose going to honest with you and advocate for you. 10/10 would return to this dealership. More
by hannahmontague5
May 28, 2021
Bogan, Andy, Cindy, and the finale guy who I signed with were all wonderful. I’m grateful to these people especially Bogan and VW financing... I’ll only drive VW in this lifetime❤️ were all wonderful. I’m grateful to these people especially Bogan and VW financing... I’ll only drive VW in this lifetime❤️ More
by DMISTER73
May 28, 2021
A mostly pleasant experience, I found the car I wanted online, called and got everything in order to purchase with an appointment on Saturday afternoon. I drove 75 miles to the dealership, and everything online, called and got everything in order to purchase with an appointment on Saturday afternoon. I drove 75 miles to the dealership, and everything moved along as expected, even though it was very busy at the dealership. Everyone was awesome, and the only reason I rated the dealership 4 instead of 5 stars is due to the wait time to complete my purchase of 3 hours. More
by MSLISA100
Employees Worked With
Cindy Tataren, Richard Stephan, Sean Pelkey, A A
May 24, 2021
I really don’t care to shop for new vehicles but Kevin Wilson at city Volkswagen of Highland made my experience enjoyable. A true professional. Thank you Kevin Steve KROL Wilson at city Volkswagen of Highland made my experience enjoyable. A true professional. Thank you Kevin Steve KROL More
by SMAKKROL
Employees Worked With
Dana Sigler, Moe Atef, Kevin Wilson
