Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Highland
Highland, IN
1,750 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,750 reviews
September 11, 2021
Kevin was very helpful, knowledgeable, friendly. Dealership was clean, staff was friendly. Sean in Financing made it a smooth transaction. I also noticed that I was not bombarded with sales reps Dealership was clean, staff was friendly. Sean in Financing made it a smooth transaction. I also noticed that I was not bombarded with sales reps as soon as I came on to the lot. It was a pleasant surprise. More
by Nlf9
Employees Worked With
Sean Pelkey, Kevin Wilson
September 09, 2021
The sales rep was extremely helpful and nice. The dealership was clean and the people are nice and helpful. I would absolutely recommend this dealership. dealership was clean and the people are nice and helpful. I would absolutely recommend this dealership. More
by ALEXANDERANDREA46
Verified CustomerEmployees Worked With
Erik Dahlman, Richard Stephan, Sean Pelkey
September 06, 2021
I had a really positive experience buying my car from City Volkswagen. Everything was simplified and the car was priced as advertised. I would buy a car from this dealership again. City Volkswagen. Everything was simplified and the car was priced as advertised. I would buy a car from this dealership again. More
by thomasguzek
Employees Worked With
Sean Pelkey, Kevin Wilson
September 03, 2021
I had a great experience buying a car from City Volkswagen of Highland. Kevin was very knowledgeable and made the purchase easy. I would definitely purchase another car from them Volkswagen of Highland. Kevin was very knowledgeable and made the purchase easy. I would definitely purchase another car from them More
by thomasguzek
Employees Worked With
Kevin Wilson
September 03, 2021
Great salesperson. Lameshia Rogers!Yes,Yes yes yes yes Great salesperson. Lameshia Rogers! Yes,Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes. 25 words is rea Great salesperson. Lameshia Rogers! Yes,Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes. 25 words is really not necessary. More
by Terry Duff
Employees Worked With
Lameshia Rogers, Bogdan Studzinski, Sean Pelkey
September 03, 2021
It’s my 3rd car from City Volkswagen, I’m pleased with the Manager and salesman.I’m sure I’ll be back for a 4th car when the time comes up. the Manager and salesman.I’m sure I’ll be back for a 4th car when the time comes up. More
by JM
September 01, 2021
My salesman Andrew McQuiston was very informative and Sean worked with my financial planning in a way that assisted me with monthly payments. Very friendly. Sean worked with my financial planning in a way that assisted me with monthly payments. Very friendly. More
by LaShawn
August 31, 2021
Kevin was instrumental in my purchasing my car from Highland Volkswagen. He is a true professional, very well informed about the vehicles and he was very Patient with me and make sure that every questi Highland Volkswagen. He is a true professional, very well informed about the vehicles and he was very Patient with me and make sure that every question I had was answered. He is a man of his word whenever he told me he will get back to me about something he did, he is an asset to your company and I will recommend him to my friends and family. More
by Tjackwhc
Employees Worked With
Cindy Tataren, Sean Pelkey, Kevin Wilson
August 31, 2021
Sneaky dealership, deceptive practices, customer service was very poor, scratched my brand new vehicle in their car wash and took no accountability for it. Beware was very poor, scratched my brand new vehicle in their car wash and took no accountability for it. Beware More
by TYRIQSMITH
Employees Worked With
Richard Stephan, Dana Sigler, Sean Pelkey, Rebecca Denisiuk
August 29, 2021
Great dealership! My salesman Mike P was fantastic and helped explain the process to me real well! helped explain the process to me real well! More
by Hannah F
