City Volkswagen of Highland

Both Andy and Bogdan were exceptional! They have a customer for life. The type of service you get from City VW of Highland is by far been the greatest my wife and I have ever had! customer for life. The type of service you get from City VW of Highland is by far been the greatest my wife and I have ever had! More

The dealership and entire staff were amazing. They were all extremely gracious, informative, friendly and efficient. The environment was clean and relaxing. The employees all made you feel welcomed and m all extremely gracious, informative, friendly and efficient. The environment was clean and relaxing. The employees all made you feel welcomed and made you feel as though you were part of their family. I was extremely happy with both new vehicles that I purchased from the dealership. Would definitely recommend! More

The dealership was very helpful and cooperative and very professional I was very happy when I purchased my vehicle from this dealership professional I was very happy when I purchased my vehicle from this dealership More

Service was great , people was friendly and helpful,didn’t pass anything on you and made you feel welcome helpful,didn’t pass anything on you and made you feel welcome More

Very professional, helpful and welcoming. I would recommend the dealership and the staff with all 10 being the highest recommend the dealership and the staff with all 10 being the highest More

This is my third car purchase from this dealership. Very fast process, competitive pricing, excellent service. Andy and Bogdan worked with me to get the right deal and best value for my trade in. Overall, b fast process, competitive pricing, excellent service. Andy and Bogdan worked with me to get the right deal and best value for my trade in. Overall, best dealership and staff I have ever dealt with. More

Very quick and easy process. Erik was very nice and kept me entertained during the long process. He found the perfect car for me as soon as I walked in. I was very pleased ! I recommend this place for sure me entertained during the long process. He found the perfect car for me as soon as I walked in. I was very pleased ! I recommend this place for sure ! More

Jeff Emerson was an amazing salesman. My family and I love him. he made sure we were all well taken care of. Both Me and My cousin walked out of there with the 2021 Atlas and we both love them. Thank You love him. he made sure we were all well taken care of. Both Me and My cousin walked out of there with the 2021 Atlas and we both love them. Thank You Jeff. Only problem we had was with the snotty cashier. She needs to be fired or better trained when handling a customer. But anyway JEFF NEED A RAISE!!!!! Awesome guy and amazing salesman ship. Hey JEFF EXCELLENT!!!! More

Kevin Wilson was great to work with. He listened and helped us find the perfect car within our budget. So far we are loving our new VW. We would come back to VW for cars in the future! helped us find the perfect car within our budget. So far we are loving our new VW. We would come back to VW for cars in the future! More

This review would be a 5 if I would solely base it on the car I purchased and the sales people I worked with. However, dealing with the financial person is another story. After I purchased the vehicle and car I purchased and the sales people I worked with. However, dealing with the financial person is another story. After I purchased the vehicle and was reviewing all the paperwork I discovered that I was charged $499 for theft protection insurance. I didn't sign up for this nor do I want or need it. Several phone calls to the dealership ended up being phone tag. I was left a message that this was part of the purchase of the car. They add this service to every car the sell. I called the theft protection company and they said this is a service that can be purchased as an option. After reviewing the contract I have the option of cancelling the protection which I have done but I don't know if I have gotten my refund as it goes directly to the lender. The bottom line is check your itemized costs otherwise you are going to be charged for this theft protection. More