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City Volkswagen of Highland
Highland, IN
1,707 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,707 reviews
September 19, 2021
Very easy and straight forward process as soon as you come in. Makes buying your next vehicle an easy experience. come in. Makes buying your next vehicle an easy experience. More
by Kevin R.
Employees Worked With
September 18, 2021
Don’t bother making an appointment as they will make you wait for hours and hours anyways. And make sure that you look at your paperwork very carefully as they will fly through it and purposely fly past the wait for hours and hours anyways. And make sure that you look at your paperwork very carefully as they will fly through it and purposely fly past the parts where they add all sorts of extra charges for things that they said to come with the car!! Very shady!! More
by BOOF3841
Verified CustomerSeptember 17, 2021
My wife and I had a great experience at this dealership and specifically with our salesperson Lameshia. She was honest, friendly, and very upbeat. We also had our one year old daughter with us and Lameshia and specifically with our salesperson Lameshia. She was honest, friendly, and very upbeat. We also had our one year old daughter with us and Lameshia gave her a stuffed animal Car Fox. The manager Rich was also very accommodating and did a great job with our financing and fair trade in value. I would recommend this dealership. More
by BRIAN
September 16, 2021
The only thing disappointing was that should have received a Full Tank of Gas. After spending $26,000.00 should have received a Full Tank received a Full Tank of Gas. After spending $26,000.00 should have received a Full Tank More
by WALLACE.HORNET
Employees Worked With
Bogdan Studzinski, Moe Atef, Kevin Wilson
September 15, 2021
Good atmosphere, happy with the customer service. Was very flexible with the selling of the car since my wife and I never actually looked at it together(we work different hours) very flexible with the selling of the car since my wife and I never actually looked at it together(we work different hours) More
by CAPOSEY3
September 13, 2021
Kevin was incredibly knowledgeable, patient and honest. He was an absolute pleasure to work with and because of him, we would return to purchase another vehicle when the time arises. He was an absolute pleasure to work with and because of him, we would return to purchase another vehicle when the time arises. More
by liz.mc
Employees Worked With
Kevin Wilson
September 11, 2021
Kevin was very helpful, knowledgeable, friendly. Dealership was clean, staff was friendly. Sean in Financing made it a smooth transaction. I also noticed that I was not bombarded with sales reps Dealership was clean, staff was friendly. Sean in Financing made it a smooth transaction. I also noticed that I was not bombarded with sales reps as soon as I came on to the lot. It was a pleasant surprise. More
by Nlf9
Employees Worked With
Sean Pelkey, Kevin Wilson
September 09, 2021
The sales rep was extremely helpful and nice. The dealership was clean and the people are nice and helpful. I would absolutely recommend this dealership. dealership was clean and the people are nice and helpful. I would absolutely recommend this dealership. More
by ALEXANDERANDREA46
September 06, 2021
I had a really positive experience buying my car from City Volkswagen. Everything was simplified and the car was priced as advertised. I would buy a car from this dealership again. City Volkswagen. Everything was simplified and the car was priced as advertised. I would buy a car from this dealership again. More
by thomasguzek
Employees Worked With
Sean Pelkey, Kevin Wilson
