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City Volkswagen of Highland

Highland, IN

4.9
1,707 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,707 reviews

January 20, 2022

Very nice ,friendly and professional staff.not to mention that my sale consultant Andy was extremely helpful and nice .thank you guys for this pleasant experience! More

by SMIRESNICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey
January 12, 2022

The whole purchase experience was pleasant. Our sales associate Lemesha was kind & helpful & very informative More

by SGJOSEPH6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal O'Connor, Scott Swortz
January 05, 2022

The experience was very pleasant and unpressured. Our salesperson Lemesha was very helpful and knowledgeable. I plan to come back very soon to purchase another vehicle. Great experience from start to f More

by ABATSON04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Scott Swortz
January 05, 2022

Bog dam is not a man of his word. I’ve purchased 3 VW from this location and each time my agreement isn’t what I was told or discussed. I’ve requested the info in writing numerous times and NO response. More

by MsKym
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Emerson, Bogdan Studzinski
Jan 18, 2022 -

City Volkswagen of Highland responded

Hi, I apologize for your recent experience with our sales department. Please reach out to me directly to discuss this situation further by emailing dbrasil@cityvwchicago.com. Thank you, Dan Brasil Director of Sales Operations

January 04, 2022

Love this Dealer every one here is so helpful nothing be good that's to say More

by STEVENM122597
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bogdan Studzinski, Sean Pelkey, Kris Krasowski, Steven Robinson
December 30, 2021

Everyone is very nice and helpful I was greeted right away and taken care of no wait More

by ABDELHAMIDJEHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey
December 29, 2021

He was attentive and really paid attention to what it was I was interested in and made sure I was happy with my purchase. More

by CHRYSSZ62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bogdan Studzinski, Sean Pelkey, Kevin Wilson
December 24, 2021

I really appreciated the excellent advice and concern given to me by the crew when purchasing my van. I would certainly recommend my friends to visit your dealership when they are ready to buy. More

by VANBERGM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Kevin Wilson, Micheal O'Connor
December 24, 2021

Erik has now me sold two vehicles. First was a Tiguan, second was a Taos. Couldn't be happier with the service and vehicles. More

by Melvin167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Krasowski, Erik Dahlman, Scott Swortz
December 24, 2021

Salesman was very good.Finance manager came out to Salesman was very good. Finance manager came out to explain things very clear so we understood More

by GEROLIMOS72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bogdan Studzinski, Erik Dahlman, Scott Swortz
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