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City Volkswagen of Highland

Highland, IN

4.9
1,749 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,749 reviews

August 13, 2024

This Dealer was Diligent and have a great work Ethic. He tried his best even when it felt the odds wasn’t in my favor. I didn’t get the vehicle I want but was able to walk out with the keys to a very nic More

by Antoine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremi Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Howard, Anthony Manteca
Aug 14, 2024 -

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta - slotta@cityautogroup.com

August 13, 2024

Moises was a stand up guy! We came in and he was very patient with us. We kept changing our minds several times and he never once got frustrated with us! More

by Juliemirro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

City Volkswagen of Highland responded

Julie, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Moises can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta - slotta@cityautogroup.com

August 13, 2024

Moises from sales was absolutely fantastic. I gave him a run for his money but he still had a smile on his face the entire time. Left with a new car a good deal! More

by Mitchellchuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suli Gaghamin
Aug 13, 2024 -

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. Moises and our team appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

August 12, 2024

Had a great experience with Andy he was very helpful with everything I needed and was able to get me financed and able to leave in a new vehicle. Great overall experience More

by drewski1091
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

City Volkswagen of Highland responded

Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that Andy was able to assist you and that you had such a positive experience. Sam Lotta - slotta@cityautogroup.com

August 10, 2024

Mike and sales is great service people are not. Very bad at communication.and promises More

by b-dukes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

City Volkswagen of Highland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sam Lotta - slotta@cityautogroup.com

August 10, 2024

City VW has always taken excellent care of myself and my family. We’ve been customers of Mike Pazda’s for years now, and will continue to remain loyal- the service is unmatched. Everyone here goes above and More

by ESardella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at City Volkswagen of Highland. Sam Lotta - slotta@cityautogroup.com

August 10, 2024

Andy is great! Came here a few times to check out a few cars and each time Andy was patient and informative. The staff is friendly and knowledgeable. Will recommend More

by tenaebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Howard and James Thomas
Aug 11, 2024 -

City Volkswagen of Highland responded

Tenae, It's great to hear that Andy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Sam Lotta - slotta@cityautogroup.com

August 08, 2024

Thank you for Lameshia she was awesome! ! And made my experience easy and hassle free! More

by michaelmavros52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

City Volkswagen of Highland responded

Michael, Thanks for sharing about your experience with City Volkswagen of Highland. Lameshia and our team appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

August 08, 2024

Moises was great! He was helpful and answered all of our questions. He made the buying process fast and efficient. . More

by Sheri.wiersema
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

City Volkswagen of Highland responded

Thanks, Sheri, for sharing about your experience with Moises here at City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

August 08, 2024

Good dealership with nice workers. The dealership was clean and it was a good experience at the dealership with someone to answer questions I had about the car. More

by Alec Wiersema
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

City Volkswagen of Highland responded

Thank you, Alec! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta - slotta@cityautogroup.com

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