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City Volkswagen of Highland

Highland, IN

4.9
1,750 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,750 reviews

May 24, 2022

I appreciate Andy Mquiston’s help in the purchase of my wife’s 2014 Beetle! He was very knowledgeable and helpful. I would gladly seek him out for a future purchase! Thank you, and Thanks City Volkswagen! More

by EPITTMAN74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Tucker, Keith Coleman
May 26, 2022 -

City Volkswagen of Highland responded

We appreciate the kind words and are glad we could provide you with a positive experience! Enjoy your new vehicle.

May 23, 2022

They were on top of everything. They were super helpful and definitely want their customers to be happy! Brooke was super easy to talk to and answered all of our questions. More

by hannamack23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Grinka
May 25, 2022 -

City Volkswagen of Highland responded

We are thrilled to learn that you had a positive experience with us. We look forward to seeing you again.

May 21, 2022

Arthur M. and everyone else at City Volkswagen were great to work with. They worked with me and I left with the vehicle I have been wanting! Definitely will c More

by Mdunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal O'Connor, Arthur Matlosz, Omar Gordillo
May 23, 2022 -

City Volkswagen of Highland responded

Your feedback is highly appreciated. Thank you so much for the review.

May 20, 2022

When my family walked in we were immediately greeted by Omar Gordillo. He showed me the 2022 Jetta and I fell in love with it. He was great with the whole process and explained everything well about the ca More

by Jasmine Padilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal O'Connor, Omar Gordillo
May 21, 2022 -

City Volkswagen of Highland responded

Hi Jasmine, Thank you so much for taking the time to leave us a rating. I am so happy to hear that our team was able to assist you. We look forward to serving you in the future.

May 20, 2022

I will Never buy or lease from them ever again I spoke to Chris a manager there about a fuel issue sensor not even a month sense leasing they wouldn't offer a loaner which now I don't know if my car is on e More

by KSHILL2009
Customer Service
Recommend Dealer
No
Employees Worked With
Keith Coleman
May 24, 2022 -

City Volkswagen of Highland responded

I would like first start by apologizing for the inconvenience on your last visit to the dealership. As we strive to give the best customer service experience at all times, we appreciate your valuable feedback. Please feel free to reach out to me directly. Kind regards, Javier Degante (Fixed Operations Director)

May 19, 2022

Keith Coleman was the most professional salesman and very helpful!!! Thank you Keith keep up the great work More

by Margiemccarthy80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Coleman
May 20, 2022 -

City Volkswagen of Highland responded

Thanks for taking the time to share your positive experience. We truly appreciate it!

May 19, 2022

Eric Dahlman is a very special sales associate. He made my wife and I feel very comfortable during the whole sales process. He took pride in delivering our vehicle to us. Even made sure my accessor More

by portiawadley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Stephan, Sean Pelkey, Erik Dahlman
May 20, 2022 -

City Volkswagen of Highland responded

Your feedback is highly appreciated. Thank you so much for the review.

May 18, 2022

Worked with the service department on an ACC problem. At first the technician who looked at the car said there were zero fault codes, and the ACC was working fine. I knew this wasn’t the case as I have d More

by jnjfoldenauer91112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Rebecca Denisiuk
May 19, 2022 -

City Volkswagen of Highland responded

Thank you so much for taking the time to leave us a rating. I am so happy to hear that our team was able to assist you. We look forward to serving you in the future.

May 17, 2022

Andy was very helpful every step of the way. He kept me updated throughout the whole process. More

by jss022277
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

City Volkswagen of Highland responded

Thanks for taking the time to share your positive experience. We truly appreciate it!

May 16, 2022

Keith was very polite and helpful. . He answered all my questions. I would definitely recommend this salesperson for future customers.. I definitely give him 5 stars. Also his Manager More

by Yolanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Krasowski, Keith Coleman
May 17, 2022 -

City Volkswagen of Highland responded

Yolanda, Thank you so much for taking the time to leave us a rating. I am so happy to hear that our team was able to assist you. We look forward to serving you in the future.

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