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City Volkswagen of Highland

Highland, IN

4.9
1,705 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,705 reviews

May 30, 2022

thanks for the good service . you are one of the best sellers. Moises Alvarez Thank you More

by Sasho.mitrevski73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
May 31, 2022 -

City Volkswagen of Highland responded

I am so very happy to hear you had such a wonderful experience with us. It was absolutely our pleasure to assist you. We would be thrilled to have you back any time. Take care.

May 29, 2022

The service was amazing! Everyone was so helpful. They went above and beyond to get me the car I wanted. More

by nnicpon95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

City Volkswagen of Highland responded

We appreciate the kind words and are glad we could provide you with a positive experience! Enjoy your new vehicle.

May 29, 2022

From the moment we arrived, we were greeted by Keith Coleman, who was awesome! We got the royal treatment from start to finish!!!I highly recommend City Volkswagen of Highland and ask for Keith Coleman. More

by Judbon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie in finance was awesome!, Kris Krasowski
May 31, 2022 -

City Volkswagen of Highland responded

We are thrilled to learn that you had a positive experience with us. We look forward to seeing you again.

May 28, 2022

They were wonderful to work with! Fast and honest! I felt very comfortable with my purchase and would buy from this dealership again. More

by TJAZOMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arthur Matlosz
May 31, 2022 -

City Volkswagen of Highland responded

Our team is thrilled to receive such great rating, thank you so much!

May 28, 2022

Dealership was clean and courteous. They had a great inventory. The experience through the sales and finance department was great. More

by Blair.standish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal O'Connor, Arthur Matlosz
May 31, 2022 -

City Volkswagen of Highland responded

We are so very happy to hear you had such a wonderful experience with us. It was absolutely our pleasure to assist you. If there is anything we could assist you with in the future, please give our team a call.

May 24, 2022

I appreciate Andy Mquiston’s help in the purchase of my wife’s 2014 Beetle! He was very knowledgeable and helpful. I would gladly seek him out for a future purchase! Thank you, and Thanks City Volkswagen! More

by EPITTMAN74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Tucker
May 26, 2022 -

City Volkswagen of Highland responded

We appreciate the kind words and are glad we could provide you with a positive experience! Enjoy your new vehicle.

May 23, 2022

They were on top of everything. They were super helpful and definitely want their customers to be happy! Brooke was super easy to talk to and answered all of our questions. More

by hannamack23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Grinka
May 25, 2022 -

City Volkswagen of Highland responded

We are thrilled to learn that you had a positive experience with us. We look forward to seeing you again.

May 21, 2022

Arthur M. and everyone else at City Volkswagen were great to work with. They worked with me and I left with the vehicle I have been wanting! Definitely will c More

by Mdunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal O'Connor, Arthur Matlosz, Omar Gordillo
May 23, 2022 -

City Volkswagen of Highland responded

Your feedback is highly appreciated. Thank you so much for the review.

May 20, 2022

I will Never buy or lease from them ever again I spoke to Chris a manager there about a fuel issue sensor not even a month sense leasing they wouldn't offer a loaner which now I don't know if my car is on e More

by KSHILL2009
Customer Service
Recommend Dealer
No
Employees Worked With
May 24, 2022 -

City Volkswagen of Highland responded

I would like first start by apologizing for the inconvenience on your last visit to the dealership. As we strive to give the best customer service experience at all times, we appreciate your valuable feedback. Please feel free to reach out to me directly. Kind regards, Javier Degante (Fixed Operations Director)

May 20, 2022

When my family walked in we were immediately greeted by Omar Gordillo. He showed me the 2022 Jetta and I fell in love with it. He was great with the whole process and explained everything well about the ca More

by Jasmine Padilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal O'Connor, Omar Gordillo
May 21, 2022 -

City Volkswagen of Highland responded

Hi Jasmine, Thank you so much for taking the time to leave us a rating. I am so happy to hear that our team was able to assist you. We look forward to serving you in the future.

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