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City Volkswagen of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.9
1,784 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,784 reviews

September 14, 2024

Dan Brasil was awesome to work with. He helped me to hold the car of my liking and patient to answer all the questions. Andy at sales helped me during signing. More

by karthik
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
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Sep 16, 2024 -

City Volkswagen of Highland responded

Dan, Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that Andy and Dan were able to assist you and that you had such a positive experience. Sam Lotta - slotta@cityautogroup.com

September 14, 2024

Staff so helpful and very good offers ,Moises was so helpful buying my new car More

by tincito930206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Howard
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Sep 16, 2024 -

City Volkswagen of Highland responded

We are very happy to hear Moises provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta - slotta@cityautogroup.com

September 14, 2024

Moisés was very informative and attentive to what we were looking for! He has exceptional customer service and look forward to working with him with my next purchase! More

by Yvette Gee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

City Volkswagen of Highland responded

Yvette, Thank you so much for your excellent review! We are happy that Moises had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

September 14, 2024

The checkout process is too long and the add-ons asked at check out come down in price when u keep declining them...all of a sudden everyone has coupons to make it cheaper so that made me mad that if i would More

by Tricia.warren22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

City Volkswagen of Highland responded

Tricia, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sam Lotta - slotta@cityautogroup.com

September 14, 2024

Make sure to come in an buy your next VW with Lameshia Rogers Great buying experience and her honesty and professionalism are unmatched! More

by The Garcia's
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

City Volkswagen of Highland responded

Thank you so much for your kind words for Lameshia, and for taking the time to leave us this wonderful feedback! Sam Lotta - slotta@cityautogroup.com

September 14, 2024

Moises has gone above and to ensure a good experience for what ever comes up More

by Scrumlane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Howard
Report | Print
Sep 16, 2024 -

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Moises and our team, and we look forward to working with you again. Sam Lotta - slotta@cityautogroup.com

September 12, 2024

City Volkswagen thank you for your wonderful service, Lameshia thank you for your hardwork and getting me the deal of a lifetime!!! More

by Monica Snider
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

City Volkswagen of Highland responded

Thank you, Monica, for your business and this review. We're happy to hear that Lameshia and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sam Lotta - slotta@cityautogroup.com

September 12, 2024

Moises it was a pleasure working with you. We left with our new car and you treated us like family. More

by Letys1027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

City Volkswagen of Highland responded

Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad Moises was able to help, and we hope to see you again! Sam Lotta - slotta@cityautogroup.com

September 08, 2024

My experience was lovely, the staff is amazing and John made everything go smoothly and made my dream come true . More

by KENYETTASTROUD13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

September 07, 2024

Mark was amazing. From start to finish. He’s knowledgeable, personable and so easy to work with! He was professional and also laughed at my jokes. He kept my payment a More

by Adrienneworley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Masen, Russell Howard
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Sep 09, 2024 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta - slotta@cityautogroup.com

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