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City Volkswagen of Highland

Highland, IN

4.9
1,749 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,749 reviews

August 26, 2024

Moises was informative,and efficiently explained everything to us.he answered our questions appropriately:pleasure to work with More

by Doc_jmirro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Moises to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

August 26, 2024

A friend of mine had nothing but great things to say about Moises. So lo and behold, here I am 2 weeks later getting my own VW! Moises and his team did everything they could to get me where I wanted to More

by Juliemirro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

City Volkswagen of Highland responded

Hi Julie: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Sam Lotta - slotta@cityautogroup.com

August 25, 2024

Mark and Russ were awesome! I couldn’t be happier with my experience. Luv my Atlas! More

by Niksich75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Masen
Aug 25, 2024 -

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark and Russ to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

August 24, 2024

Very GREAT Service! On time, fact paced company. Very good with emails and returning messages. More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Sam Lotta - slotta@cityautogroup.com

August 23, 2024

I was scheduled to work with John Stone he was very professional very pleasant and welcoming during our test drive. That Vehicle ended up being to pricey so I then was introduced to Moises who was also More

by Tracy.jones253
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suli Gaghamin
Aug 24, 2024 -

City Volkswagen of Highland responded

Thank you so much, Tracy, for your wonderful review! We are thrilled that Moises had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Highland! Sam Lotta - slotta@cityautogroup.com

August 23, 2024

I was in the market to buy my first car and I was looking for something nice when I stumbled along a car I was looking for and within my budget but the dealership was 3 1/2 hours but the customer service I r More

by aidanhudson19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

City Volkswagen of Highland responded

Aidan, it's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Sam Lotta - slotta@cityautogroup.com

August 23, 2024

I have nothing but good things to say about this dealership, lameshia helped us get into a brand new car. The process was quick unlike other dealerships which is great! More

by jsanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Sam Lotta - slotta@cityautogroup.com

August 23, 2024

Lameshia sold me my Atlas Cross Sport in 2022 but whenever I need anything I can still call her and she treats me like she did the first day she met me. I truly appreciate her outstanding continuous More

by Toye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lameshia met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta - slotta@cityautogroup.com

August 22, 2024

Andy Mcquiston was great to work with! He was extremely nice and helpful with a no pressure approach. Ended up purchasing a Tiguan for a price that worked for us. More

by emmettdle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Howard
Aug 22, 2024 -

City Volkswagen of Highland responded

It's fantastic to hear that Andy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Highland! Sam Lotta - slotta@cityautogroup.com

August 21, 2024

Mike Pazda was a great help. Our family is a Volkswagen family through and through and he helped solidify that. He was very responsive and understanding of our busy schedules. He More

by Julia Zelenika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

City Volkswagen of Highland responded

Julia, Thank you so much for choosing City Volkswagen of Highland! Please let Mike know if we can be of any more assistance. Sam Lotta - slotta@cityautogroup.com

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