Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Highland
Highland, IN
1,797 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,797 reviews
February 14, 2025
Had a great experience the staff was amazing. And I would definitely recommend friends and family. And I would definitely recommend friends and family. More
by seanjustine23
Verified Customer
February 08, 2025
Andy was so great! He took time with me and he was not pushy whatsoever! He took time with me and he was not pushy whatsoever! More
by Meghan050
Employees Worked With
February 08, 2025
Excellent customer service and support. The sales people were knowledgeable, fair and pleasant to work with. I highly recommend this dealership! The sales people were knowledgeable, fair and pleasant to work with. I highly recommend this dealership! More
by agutyan
February 08, 2025
Moises and Eddy customer service was excellent. They were very knowledgeable when it came to vehicle. They were very knowledgeable when it came to vehicle. More
by Jazmine.spurlock
February 06, 2025
Moises is a no fuss salesman. We had been to numerous dealerships before we walked into this one. I told Moises what I was looking for and he didn’t play around. We appreciated hi We had been to numerous dealerships before we walked into this one. I told Moises what I was looking for and he didn’t play around. We appreciated his demeanor, professionalism, and all the time and patience he took with our family. He made sure we were well taken care of and knew all of our options. Moises went above and beyond to take care of us-even on his day off! I would recommend you visit him if you are in the market! More
by Jackie
February 01, 2025
Andy was a great help he went above and beyond I would definitely 100%recommend Volkswagen. definitely 100%recommend Volkswagen. More
by Chris. M
Employees Worked With
January 31, 2025
Decent overall experience. My issues are that I had to log into my bank account and show them my bank balance so they could take a picture of my balance and verify funds since My issues are that I had to log into my bank account and show them my bank balance so they could take a picture of my balance and verify funds since I was paying in full. Instead of contacting my bank when I left the check at noon to verify funds, instead I had to show my bank balance when i picked it up at 7pm. Never ever in my 30 years of buying did I have to do that, usually finance contacts the bank. Also, didn't know about the UCI charge, so the price of the used vehicle was not the price. It was their listed price plus the UCI, which was the cost of repairs to put it for sale, which if it was included in the price, may have detoured me to another vehicle. I have a feeling they knew that though. Oh, and had to wait an hour for paperwork when I returned at 7pm. It should have been ready to sign considering i dropped off a check at noon. Overall decent More
by Ryan
Employees Worked With
January 30, 2025
The staff here are excellent, diligent, knowledgeable, and most of all kind. I recommend this dealership for all of your car buying needs — especially working with John Stone and Anthony Williams - you wo and most of all kind. I recommend this dealership for all of your car buying needs — especially working with John Stone and Anthony Williams - you won’t be disappointed. More
by bodegas.upvote.1c
January 30, 2025
Lameshia was wonderful! She took her time in explaining everything and was so patient. She’s professional yet friendly, and she helped make a normally stressful experience She took her time in explaining everything and was so patient. She’s professional yet friendly, and she helped make a normally stressful experience feel easy. Thank you Lameshia! More
by jackiea1981
January 30, 2025
Thank you Lameshia for helping me get into my 2020 Nissan Sentra, great customer service and great energy!!!! Sentra, great customer service and great energy!!!! More
by patten_ariel
