City Volkswagen of Highland

Had an excellent experience with Brian, big shout out to him for making my dream come true! Was able to buy my favorite car! Excellent service, thank you! him for making my dream come true! Was able to buy my favorite car! Excellent service, thank you! More

Brian and Zach were very helpful and pleasant to work with on our purchase of a used Kia Sorento! with on our purchase of a used Kia Sorento! More

Brian west helped me out . ..shout out to him ..got me my new 25 jetta ...i recommend him A++++ ..shout out to him ..got me my new 25 jetta ...i recommend him A++++ More

Brian was courteous, patient and very knowledgeable of the features of all the cars we test drove. the features of all the cars we test drove. More

Excellent service and impressive professional staff. My experience at the dealership was smooth and all my questions and concerns were addressed. My experience at the dealership was smooth and all my questions and concerns were addressed. More

Andy is the best! ! I was very crabby and he made the process super easy. ! I was very crabby and he made the process super easy. More

I was extremely satisfied with my purchasing experience. Everyone involved was very professional and explained the entire process from Sam the manager on down. This was the 4th vehicle I leased thru City V Everyone involved was very professional and explained the entire process from Sam the manager on down. This was the 4th vehicle I leased thru City Volkswagen and have always been very happy. Lameshia was very helpful explaining all the features of my new car, she was a pleasure to work with. James was very knowledgeable and able to answer all my questions regarding my new lease and terms. I would definitely recommend them. More

I recently purchased a vehicle from Volkswagen of Highland and had the pleasure of working with Andy. From the very beginning, he made the entire car-buying process easy, transparent, and stress-free Highland and had the pleasure of working with Andy. From the very beginning, he made the entire car-buying process easy, transparent, and stress-free. Andy was incredibly knowledgeable and patient. He took the time to understand what I was looking for and helped me find the perfect vehicle without ever making me feel pressured. He answered all my questions thoroughly and made sure I felt confident every step of the way. His professionalism and friendly attitude really stood out, and I genuinely appreciated how smooth he made everything—from the test drive to the final paperwork. If you’re considering buying a car, I highly recommend asking for Andy at Volkswagen of Highland. He’ll make sure you’re taken care of! More

City VW team was awesome, very helpful and respectful. Ms. Lameshia was great from start to finish. Was there for awhile since we were buying a care and getting the other serviced. she made sure we weren’ Ms. Lameshia was great from start to finish. Was there for awhile since we were buying a care and getting the other serviced. she made sure we weren’t bored. More

Things started off great with initial outreach and inventory search for the exact vehicle I wanted and the salesperson, Brian, was great to work with throughout. He also was great to work with during inventory search for the exact vehicle I wanted and the salesperson, Brian, was great to work with throughout. He also was great to work with during follow up process and answered any questions I had, was very understanding, patient, and responsive. When it came to financing and working with the team there, my experience was not as enjoyable. There was a very long wait time and a request to complete even more paperwork and pay more money after the deal was "closed" and paperwork signed the previous day. I was expecting to only pick up the keys to the car that following day since it had to be shipped. I expressed my disappointment and they understood, apologized and was very accommodating. They paid the fees that were overlooked and thanked me for doing business at their dealership. Overall, good experience and will be back to find a VW for my husband. More