City Volkswagen of Evanston - Service Center

Recall service They have awesome service and finished within specified period. Always friendly staff and quite waiting area with good food. Returned the car in good They have awesome service and finished within specified period. Always friendly staff and quite waiting area with good food. Returned the car in good and excellent condition. More

Very good Work has always been very well explained and time estimate for repairs are right on. recently purchased 2 used cars and was treated very fairly. Work has always been very well explained and time estimate for repairs are right on. recently purchased 2 used cars and was treated very fairly. More

Best dealership Simply the best dealership in town hands down. I been a Customer for over 10 years , also including my family. We will continue to be customers for y Simply the best dealership in town hands down. I been a Customer for over 10 years , also including my family. We will continue to be customers for years to come. Thank you More

oil change I appreciate the fact that they bring you home while the car is being serviced and pick you up when it is ready. Everything went smoothly. I appreciate the fact that they bring you home while the car is being serviced and pick you up when it is ready. Everything went smoothly. More

Quick service Went in to order a key at parts. Terrence in service made an appointment for me and took care of ordering parts. He kept me updated on the order statu Went in to order a key at parts. Terrence in service made an appointment for me and took care of ordering parts. He kept me updated on the order status and I was able to come in and get my key programmed while I waited. Overall good service experience. Terrence in service was professional and I recommend asking for him for a smooth haggle free service experience. More

Great I depend on Evanston crew to keep me up to date. I don't drive much in the city but do a 10.5 hour highway several times a year and don't want to wor I depend on Evanston crew to keep me up to date. I don't drive much in the city but do a 10.5 hour highway several times a year and don't want to worry about car trouble along the way. More

Excellent service Brayner is excellent. Attentive and thorough, he's always thinking of the customer first. Honestly, I've never had a bad experience with any of the s Brayner is excellent. Attentive and thorough, he's always thinking of the customer first. Honestly, I've never had a bad experience with any of the service technicians. They all deserve a raise! More

Very smooth Exceptional customer service. I was helped by Brandon. But everyone is very professional and so nice. It Took a little longer than what I was told, Exceptional customer service. I was helped by Brandon. But everyone is very professional and so nice. It Took a little longer than what I was told, but it was fine. Thank you. More

6-month wervice Made clear what was being done, Made clear what was done, and why it will not cost me anything. The guys buzzing around the reception are were very p Made clear what was being done, Made clear what was done, and why it will not cost me anything. The guys buzzing around the reception are were very pleasant. The unopened bottle of Starbucks frapuchino left in my cup holder was a nice gesture, but I returned it as soon as I discovered it. More