City Volkswagen of Evanston

I recently had the pleasure of purchasing a car from City VW of Evanston and I can’t say enough good things about Mario and Alex. From the moment we arrived, they were incredibly helpful, knowledgeable, and VW of Evanston and I can’t say enough good things about Mario and Alex. From the moment we arrived, they were incredibly helpful, knowledgeable, and reassuring throughout the entire process. They made everything so easy and stress-free. They took the time to answer all our questions, ensuring we felt confident in our decision. What truly stood out was how well they looked after my family while we deliberated—going above and beyond to make sure we were comfortable and taken care of. More

I had the most wonderful experience! I was loyal to the same dealership for 20 years and when their customer service took a turn, I came to City VW and I am so glad I did. We worked dir I was loyal to the same dealership for 20 years and when their customer service took a turn, I came to City VW and I am so glad I did. We worked directly with Narcis to lease my new Tiguan. He was fantastic! Anthony, the owner, was lovely. Mario was extremely helpful and the finance manager, Alex, awesome. Everyone was so knowledgeable, genuinely pleasant and professional. I never felt pushed into more than I wanted to spend. I never enjoy the car buying experience, but this was different! I highly recommend City VW! More

Two words: Exceptional Service. Gilbert was beyond professional and so incredibly genuine, helpful, kind, honest, and transparent. I was considering purchasing from three dealers Gilbert was beyond professional and so incredibly genuine, helpful, kind, honest, and transparent. I was considering purchasing from three dealerships, but Gilbert went above and beyond in my search process. Because of his hard work and timely communication about new cars/deals at VW Evanston, I was BLESSED to purchase a certified vehicle. More

VW Evanston was the first dealership I contacted and the one I ended up purchasing from. They are simply kind, HONEST (I can’t emphasize this enough), hardworking, and transparent. I worked with Gilbert A., one I ended up purchasing from. They are simply kind, HONEST (I can’t emphasize this enough), hardworking, and transparent. I worked with Gilbert A., who stayed in contact and with me throughout my search (about three weeks) and reached out to me when a car fitting my needs was reduced. Gilbert went above and beyond in helping me, and I ultimately ended up test driving and purchasing my car the same day! Financing was a breeze and enjoyable with Alex. Bottom line, I was blessed. I got a FANTASTIC deal and am encouraging anyone in the market for a new or used/certified vehicle to go to VW Evanston (you can shop around but you won’t get a better deal or better service anywhere, I can attest to it). More

Mario and Alex did an amazing job. They took care of me when I was buying the car and after the sale They took care of me when I was buying the car and after the sale More

I had a great experience working with Brendan Cowhey. From the moment I walked in, he made everything so easy and stress-free. Brendan really took the time to understand what I was looking for and guided From the moment I walked in, he made everything so easy and stress-free. Brendan really took the time to understand what I was looking for and guided me to the perfect vehicle. The service he provided was exceptional, and I never felt pressured throughout the process. I’m absolutely loving my new Atlas, and I’m so thankful to Brendan for making this such a positive experience. If you're looking for a new car, definitely reach out to him! More

We recently bought a Volkswagen Tiguan and had an amazing experience with Brandon Cowhey. He was incredibly nice and welcoming, making us feel so comfortable throughout the entire process. Brandon was knowle experience with Brandon Cowhey. He was incredibly nice and welcoming, making us feel so comfortable throughout the entire process. Brandon was knowledgeable, patient, and genuinely caring, ensuring we got the perfect car. His professionalism and friendly attitude truly stood out. We highly recommend Brandon to anyone looking for a new vehicle. Thank you, Brandon, for your outstanding service! More

Very good experience, everything went smooth and got the best rates by far from all the dealers I went to. Mario took care of me and made the whole experience simple. best rates by far from all the dealers I went to. Mario took care of me and made the whole experience simple. More

Mario is amazing. You could tell that he did everything within his power to get me the best possible deal! Very happy with my new car You could tell that he did everything within his power to get me the best possible deal! Very happy with my new car More

Very happy with my overall experience working with City Volkswagen of Evanston. Would definitely recommend Volkswagen of Evanston. Would definitely recommend More