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City Volkswagen of Evanston

Evanston, IL

5.0
2,463 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,463 reviews

March 21, 2025

Excellent service. Very helpful and good communication. Felt comfortable with all the staff and Gilbert went above and beyond. More

by LS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Volkswagen of Evanston responded

Thank you! Gilbert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

March 20, 2025

We had a FABULOUS experience with City VW of Evanston. We worked with Marcus Carnes and Alex Paszkowski and they were both very knowledgeable, super responsive and very flexible when it came to our unique More

by jmelvin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

March 17, 2025

So happy with my new car. Had a fun time buying my car, which is very unusual to say More

by Tholl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

March 17, 2025

Great dealership! Enjoyed working with Mario, and Manny was very helpful with the purchasing details. Thanks! More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

City Volkswagen of Evanston responded

Bill, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

March 14, 2025

It was a pleasure interacting with Frank Guevara! He listened to and answered all my questions. More

by TPappas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with Frank here at City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

March 14, 2025

A really good group to work with when buying and servicing a car. They are extremely lucky to have a nice guy like Mario working for them. Excellent customer service More

by Non
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

March 12, 2025

It was a pleasure working with Mario and Alex. Even after the sale, they assisted me and helped answer some questions More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ben, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

March 12, 2025

I have never been to a proper dealership prior to my visit, all of the staff were very willing and helpful during the whole process of getting my dream car! Gilbert especially was a truly very helpful! More

by jovannimaxey5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

City Volkswagen of Evanston responded

Jovanni, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Congratulations on purchasing your "dream car"! Sam Lotta General Manager slotta@cityautogroup.com

March 11, 2025

Gilbert is the best! He earned our trust first sight, super knowledgeable, professional, respectful, and patient. We ended up buying a new 2025 green Taos thanks for his More

by crown111mxy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

City Volkswagen of Evanston responded

We are very happy to hear that Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

March 11, 2025

I had an absolutely incredible experience at City VW of Evanston! From start to finish, everything went smoothly and efficiently. The team provided top-notch service, making the entire car-buying process s More

by dunja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

City Volkswagen of Evanston responded

Thank you, Dunja, for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

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