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City Volkswagen of Evanston

Evanston, IL

5.0
2,288 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,288 reviews

October 19, 2024

Mario is an incredible person. He really worked hard to get me into an amazing car in the most beautiful color! More

by Carr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with Mario here at City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

October 18, 2024

Thank you to Mario and Narcis for all their help throughout the buying process. Both a pleasure to work with More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

City Volkswagen of Evanston responded

Matt, at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mario and Narcis, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

October 18, 2024

Just got a car here. Worked out a lot of the details prior to coming in. When I came in everything was just as promised. More

by Meg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

City Volkswagen of Evanston responded

Thank you so much, Meg, for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2024

Ricky is the best, for the second time he helped us and guided us through the process of buying a new car, we are so happy and satisfied. Thank you Ricky More

by franki8120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

City Volkswagen of Evanston responded

Frank, Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Ricky and our team appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2024

Excellent service in selecting a new car. Narcis Agic was on top of everything. No pressure and very relaxed atmosphere. More

by trosenwein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Donis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Karol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

City Volkswagen of Evanston responded

We are so glad that Narcis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2024

Very nice people to do business with. Got me in and out within an hour More

by Benny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

City Volkswagen of Evanston responded

Thank you, Benny, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

October 16, 2024

Ricky was an amazing help getting my new car, he is very knowledgeable, kind and friendly. More

by cynthyaolivar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

City Volkswagen of Evanston responded

Cynthya, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Ricky can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

October 13, 2024

My brother and I visited a dozen different dealerships. Gilbert was by far the best sales person we encountered - very professional and knowledgeable. A delightful personality as well. I highly recommen More

by kpecard1
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Gilbert and our team appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

October 12, 2024

Went to to purchase a vehicle, unplanned so I was a bit emotional and not clear on what I wanted. Ian was amazing. He was friendly, patient, knowledgeable, and helpful. He remained friendly, patient, and h More

by Aiarseven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 13, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Ian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

October 06, 2024

Narcis made this purchase enjoyable, easy and quite fast. I drove hours to this dealership to see Narcis, and I was very impressed and happy with the entire transaction. I have been recommending him to every More

by SheriWx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta - slotta@cityautogroup.com

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