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City Volkswagen of Evanston
Evanston, IL
2,299 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,299 reviews
November 17, 2023
Purchased a Taos from this location. Nate was our salesman. He was very knowledgeable and professional and helped us make a decision that we are very happy with. We would recommend worki Nate was our salesman. He was very knowledgeable and professional and helped us make a decision that we are very happy with. We would recommend working with Nate for your vehicle buying experience. More
by Alexander.hanna1
Employees Worked With
Nathan Harris
November 16, 2023
Nate made buying the car a very nice experience, from test driving to paperwork. I drove around Evanston and liked the ride and handling. From a 2007 Sonata with obsolete features to the Jetta all digi test driving to paperwork. I drove around Evanston and liked the ride and handling. From a 2007 Sonata with obsolete features to the Jetta all digital WOW!. Nate walked me thru using the new technology which is amazing. Looking forward to seeing everyone who helped in buying the car and in the future taking care of it. More
by Raye
Employees Worked With
Nathan Harris
November 15, 2023
I worked with Mario to finalize on a lightly used Volkswagen. He even gave me the car day before to drive it over night to make sure it is exactly what I want. Excellent service Volkswagen. He even gave me the car day before to drive it over night to make sure it is exactly what I want. Excellent service More
by JC
Employees Worked With
November 14, 2023
Gilbert Ansah was great to work with! Very Knowledgeable with the entire car industry and the ins and outs of Volkswagens. Very Knowledgeable with the entire car industry and the ins and outs of Volkswagens. More
by mdlois88
Employees Worked With
November 11, 2023
The staff was very helpful and courteous through all steps of the car buying process. steps of the car buying process. More
by johno719
November 11, 2023
Ian was very professional and followed up in a way that made the buying process a good experience. made the buying process a good experience. More
by Michaelmac413
Employees Worked With
November 08, 2023
Came in and drove a Taos with Mario, came back and finalized the deal the following day. Easy and up front transaction. Highly recommend finalized the deal the following day. Easy and up front transaction. Highly recommend More
by Rso
Employees Worked With
November 06, 2023
I’ve gotten my cars with Mario and Narcis for the last 10 years, they’re always so helpful and treat us like family. years, they’re always so helpful and treat us like family. More
by Nicole
November 06, 2023
Excellent service! !! All are questions we're answered. We were able to walk out with a vehicle In the price range we wanted and good benefits. !! All are questions we're answered. We were able to walk out with a vehicle In the price range we wanted and good benefits. More
by Charlotte
Employees Worked With
November 02, 2023
I would highly recommend this particular dealership for the professional customer service, warm welcome and knowledge of the car I was looking for purchase. My sale professional Narcis and his partner Mar the professional customer service, warm welcome and knowledge of the car I was looking for purchase. My sale professional Narcis and his partner Mario were wonderful providing unforgettable experiences for me and my husband as we were shopping for a new Tiguan. Thank you so much! More
by carolina_brzoza
