City Volkswagen of Evanston

I am writing this review to share a fantastic experience I've had with Narcis Agic. I've known Narcis for a long time, and he definitely never disappoints. Whether you are buying a new car, a used car, or l I've had with Narcis Agic. I've known Narcis for a long time, and he definitely never disappoints. Whether you are buying a new car, a used car, or leasing you can count on Narcis to go above and beyond to secure the best deal for you. I recently purchased a Tiguan, and I couldn’t be happier with both the car and the service I received. Narcis operates with great integrity and always keeps his word. I highly recommend him as your car dealer! ~ Nihad H. More

I recently visited Volkswagen of Evanston to check out a 2021 Hyundai Tucson, and my experience was exceptional from start to finish. I was assisted by Ian, who made the entire process comfortable and press 2021 Hyundai Tucson, and my experience was exceptional from start to finish. I was assisted by Ian, who made the entire process comfortable and pressure-free—something I haven’t always experienced at other dealerships. Ian was welcoming, knowledgeable, and allowed me to take my time thinking over my decision after a test drive, which I really appreciated. When I returned the next day to finalize the purchase, Manny, the financial officer, patiently walked me through all the details. He explained the terms clearly and made sure I was comfortable with everything before signing. I was especially pleased with the warranty I got with the vehicle. Overall, my experience was smooth, transparent, and stress-free. Highly recommend! More

I visited a couple of times and Mario followed up with different options each time until we found the right car for me. different options each time until we found the right car for me. More

I recently had the pleasure of working with Ian at City Volkswagen of Evanston, and I can't recommend him highly enough! From the moment I walked into the dealership, Ian made me feel welcome and valued as Volkswagen of Evanston, and I can't recommend him highly enough! From the moment I walked into the dealership, Ian made me feel welcome and valued as a customer. His friendly demeanor and extensive knowledge of the vehicles made the entire experience enjoyable. What impressed me most was how quick and painless the process was. Ian took the time to understand my needs and preferences, guiding me to the perfect car without any pressure. He answered all my questions thoroughly and helped me navigate the financing options, making it all feel seamless. Manny was wonderful, too! This is the reason I keep returning to City Volkswagen for my last 3-4 cars. Ian’s dedication to customer service and his genuine care for his clients set him apart from other dealers. If you're in the market for a new vehicle, do yourself a favor and reach out to Ian. You won't be disappointed! More

I recently visited the dealership looking to buy a used Audi, but when I arrived, I found out the car had already been sold that day. However, Narcis Agic turned the experience around in the best way possi Audi, but when I arrived, I found out the car had already been sold that day. However, Narcis Agic turned the experience around in the best way possible. He took the time to ask me the right questions and get to know what exactly I wanted in a car, all the features, use of the car, etc. and found the perfect fit for me. I walked out with a a brand new 2024 Volkswagen Tiguan that I'm beyond happy with! The car has everything I want and more! I'm also very happy with VW Evanston and the care in handling the transaction. Narcis' patience, professionalism, and genuine care for helping me find the right car for my use and needs made all the difference. At no point did I feel pressured, and he made sure I was fully comfortable with my decision. I couldn’t be happier with my purchase, and I truly appreciate the level of service he provided. If you're looking for someone who will go above and beyond to ensure you drive away satisfied, I highly recommend working with him! More

Mario and his team worked hard to get me to a deal that I felt comfortable with felt comfortable with More

Ricky helped us purchase our new vehicle, granite it was slow that day it was a fast and easy process. He didn’t give us that normal car salesmen pushiness. He did not try to overwhelm us! smooth dude would slow that day it was a fast and easy process. He didn’t give us that normal car salesmen pushiness. He did not try to overwhelm us! smooth dude would recommend! More

Everyone I spoke to at Volkswagen of Evanston was phenomenal to work with. They answered all my questions, and made buying a used car a breeze. Would recommend this place if you’re in the market for phenomenal to work with. They answered all my questions, and made buying a used car a breeze. Would recommend this place if you’re in the market for a car More

I got my Jetta here and had a very good experience. Will be back to service my car here as well. Will be back to service my car here as well. More

I was looking to buy a new Atlas and after going to a few dealerships, I had a friend recommend City Volkswagen of Evanston. I messaged Narcis and he responded within minutes, even on his day off. Narcis put dealerships, I had a friend recommend City Volkswagen of Evanston. I messaged Narcis and he responded within minutes, even on his day off. Narcis put me in contact with Mario, who was able to see me that morning. Mario was great and quickly set me up with a test drive and was able to answer all my initial questions. After my appointment, both Narcis and Mario followed up with me but were not pushy, which I really appreciate. I returned a couple weeks, did another test drive and after working out details with Narcis, purchased my first new car. I’m very happy with my purchase, the service I received and am so glad I chose City Volkswagen. More