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City Volkswagen of Evanston

Evanston, IL

5.0
2,463 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,463 reviews

March 28, 2025

We owe all of our thanks to Mario for providing excellent service and for helping us pick out an amazing new car! More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

March 28, 2025

Hands down the best car buying experience that I have ever had. Wish it would be this easy every time More

by Gretch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com

March 27, 2025

Always come back to these guys for a car. Great service team and excellent sales team More

by Harv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Donis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

March 26, 2025

Thank you Mario for all your help and support while purchasing my car. You are the best More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

March 24, 2025

Excellent service provided by Mario and his team. Attention to detail is second to none More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Volkswagen of Evanston responded

Linda, Thank you for your very kind review. Mario and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

March 24, 2025

had a great experience working with Brendan Cowhey. From the moment I sat down in,his office too leaving . he made everything so easy and stress-free. Brendan really took the time to understand what I More

by Jgallo1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

City Volkswagen of Evanston responded

Jennifer, we are very happy to hear that Brendan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

March 23, 2025

Had a great experience buying a car. Truly honest and smooth approach from the whole staff here More

by STP
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Volkswagen of Evanston responded

It's great to hear that Mario was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

March 22, 2025

*5/5 stars* "I just purchased a 2025 Volkswagen Atlas from City Volkswagen of Evanston and I couldn't be happier with my buying experience! From the moment I walked in, I was treated with exceptional cus More

by Szaflarskik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konrad Kawula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear Konrad, Mario, and Alex our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new 2025 Atlas! If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com

March 22, 2025

Very efficient salesperson, nice new showroom and a great variety of new and pre-owned cars More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Volkswagen of Evanston responded

Nick, Thank you so much for choosing City Volkswagen of Evanston! Please let Mario and our team know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

March 21, 2025

This was the second time working with Mario and he was fabulous again. Love the new car More

by Erik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to write this review, Erik. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

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