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City Volkswagen of Evanston
Evanston, IL
2,297 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,297 reviews
February 16, 2024
Great dealership. Been a customer of theirs for some time now and plan on coming back again Been a customer of theirs for some time now and plan on coming back again More
by DF
February 14, 2024
Worked with Mario and he was great. He ensured that I left the dealership happy and with a payment that was within my budget. He ensured that I left the dealership happy and with a payment that was within my budget. More
by Arom
Employees Worked With
February 12, 2024
After long search I happened to come to Vw in Evanston, to Julian Diaz- sales rep- not only revived the BESt service but LOVE driving my VW Tiguan!!!!!!! Totally recommend both!!!!! SW to Julian Diaz- sales rep- not only revived the BESt service but LOVE driving my VW Tiguan!!!!!!! Totally recommend both!!!!! SW More
by SW
Employees Worked With
Julian Diaz
February 12, 2024
I had the pleasure to work with Ian in trading my old car and getting a great pre-owned Tiguan. We discussed my needs and came up with a great solution. Ian was understanding as I was not in a rush and in ge and getting a great pre-owned Tiguan. We discussed my needs and came up with a great solution. Ian was understanding as I was not in a rush and in general I don't like to buy a car over some impulse. Great experience. More
by robbyref
Employees Worked With
Ian "E" Roth
February 09, 2024
Julian Diaz was incredibly patient and nice throughout the process. He described the vehicles in detail and was honest about where each dollar was being spent. I've been to some dealers' like Kia but they the process. He described the vehicles in detail and was honest about where each dollar was being spent. I've been to some dealers' like Kia but they usually came with unnecessary features hiding in the quote plus high-pressure selling style. The manager made the paperwork enjoyable and the lady who handled the downpayment was super nice as well. More
by Yen-Chen Chou
Employees Worked With
Julian Diaz, JENNIFER STEWART
February 08, 2024
Ricky was very professional and personable. I thought he was up front and gave us a good sense of how the buying process would be for me and my family. I thought he was up front and gave us a good sense of how the buying process would be for me and my family. More
by Maya
February 05, 2024
Very nice people to work with. They were willing to work with me, and we came to a deal both parties were happy with! They were willing to work with me, and we came to a deal both parties were happy with! More
by Tom
Employees Worked With
February 05, 2024
Their customer service was one of the best around. Even though I didn’t buy a car, they still made sure they did everything in their power to make me satisfied. I would totally recommend this place fo Even though I didn’t buy a car, they still made sure they did everything in their power to make me satisfied. I would totally recommend this place for anyone new to buying a car. More
by coolzkid61
Employees Worked With
Julian Diaz
February 03, 2024
I am very happy with my new Tiguan and the staff here at City Volkswagen! City Volkswagen! More
by Eli
February 01, 2024
If you are looking for a good deal, go see Mario. He will treat you with respect and kindness. He will treat you with respect and kindness. More
by SeJ
Employees Worked With
