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City Volkswagen of Evanston

Evanston, IL

5.0
2,288 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,288 reviews

October 31, 2024

Mario was a very cool guy to work with. He was very straightforward and honest throughout the process More

by Hirop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

October 31, 2024

My husband and I worked with Mario, got to see a couple of cars, picked the right one out and worked out all the details with Manny. More

by Carina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Oct 31, 2024 -

City Volkswagen of Evanston responded

Thank you, Carina, for taking the time to share your thoughts on working with Mario and our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

October 30, 2024

Mario helped my wife and I get into the exact car we wanted. He was honest, easy to work with and made sure everything that was promised was completed. Excellent job More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us, Ken. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

October 30, 2024

Ricky was amazing to work with. Great personality, knowledgeable and an all around pleasure to deal with. Buying a car isn’t my favorite thing to do and Ricky actually made it enjoy More

by Leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

City Volkswagen of Evanston responded

Leslie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ricky delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

October 30, 2024

Very nice people to work with and they have a good service department that will take care of you. More

by Faz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

October 29, 2024

We had a fantastic experience with Narcis at City Volkswagen of Evanston! His dedication and expertise clearly made a lasting impression. It is without hesitation that we look forward to returning fo More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

City Volkswagen of Evanston responded

Amy, Thank you so much for your kind words for Narcis, and for taking the time to leave us this wonderful feedback! Sam Lotta General Manager slotta@cityautogroup.com

October 29, 2024

Checked out a few cars and dealerships, but this was the best car and best service that I received More

by Isaac
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

City Volkswagen of Evanston responded

Thank you, Isaac! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

October 29, 2024

Gilbert and Sam were incredible to work with! No games or xx, just easy and straight forward and did everything they could to make sure I drove off with my dream car! Can’t thank them enough! More

by courtney.kreydt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

City Volkswagen of Evanston responded

Thank you, Courtney! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com

October 28, 2024

I have never dealt with such a wonderful team at City Evanston! Sam, Marcus, Mario, Alex and especially Narcis were patient, helpful, friendly and knowledgeable and cordial throughout the process. I’m More

by dcatt627
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 28, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

October 28, 2024

Had a pleasant experience here. Worked out most details before coming in and when I came in, all the details remained as promised More

by Jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Schneuker
Oct 28, 2024 -

City Volkswagen of Evanston responded

Jeremy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com