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City Volkswagen of Evanston
Evanston, IL
2,463 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,463 reviews
April 05, 2025
We had an amazing experience with Mario! We purchased our second car with him because of how great he is! He is very kind and dedicated to provide the best experience to his customers. The e We purchased our second car with him because of how great he is! He is very kind and dedicated to provide the best experience to his customers. The entire team at this dealership is top-tier. We will definitely purchase future cars with Mario, as he is the best! More
by valipirvu
April 05, 2025
Brendan was so helpful and patient with me. It was my first time buying a car and for something that is very expensive and very big he helped me through the whole process and even helped me fin It was my first time buying a car and for something that is very expensive and very big he helped me through the whole process and even helped me find the best option. I’d also like to add that Brendan explained the whole buying process and didn’t make me feel rushed at all. I’m very happy with the service and treatment Brendan provided. Thank you very much Brendan! More
by Gianni B
April 03, 2025
Very pleased with the deal and car we bought. Mario’s knowledge about the Volkswagen brand was above expectations Mario’s knowledge about the Volkswagen brand was above expectations More
by Charlie
Employees Worked With
April 01, 2025
Brendan Cowhey went beyond what he had to do as my sales person, he even picked me up with my new car to show me. I really liked his enthusiasm for Volkswagens. Brendan delivered the car to my house when th person, he even picked me up with my new car to show me. I really liked his enthusiasm for Volkswagens. Brendan delivered the car to my house when the transaction closed. Alex was my business office manager and he was very cool!! The whole deal went very smoothly and the people were competent and organized. I would definitely recommend this dealership! More
by Rhonda
March 31, 2025
Extremely happy with the car I got and with the way I was treated throughout the process treated throughout the process More
by JB
March 31, 2025
Travelled from far to get a car but it was well worth it. Everything was as promised. Very happy with full experience Everything was as promised. Very happy with full experience More
by Katie
March 31, 2025
My partner and I are very happy with our car. Mario’s honesty/ knowledge about the VW brand, and Alex’s professionalism really stood out to us throughout the course of this transaction! Mario’s honesty/ knowledge about the VW brand, and Alex’s professionalism really stood out to us throughout the course of this transaction! More
by David
March 31, 2025
I am in love with my new car and I owe it all to Mario and his team at City and his team at City More
by Ashley
Employees Worked With
March 30, 2025
First time buying a car and I am very happy with my purchase and the service received purchase and the service received More
by Max
Employees Worked With
March 30, 2025
Buying my car was a 5-star experience! Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again. Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again. More
by kubisova18
