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City Volkswagen of Evanston
Evanston, IL
2,296 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,296 reviews
March 28, 2024
I came in & visited the dealership. They had both cars I wanted to drive ready for me. Worked out the deal few days later over email, came back in and finished it up. Nice and easy proc They had both cars I wanted to drive ready for me. Worked out the deal few days later over email, came back in and finished it up. Nice and easy process they have here… More
by PGS
March 27, 2024
Came in late on a weekday, worked with Mario on the purchase of a used Tiguan. He even stayed after his work hours to finish the deal. purchase of a used Tiguan. He even stayed after his work hours to finish the deal. More
by GraLa
Employees Worked With
March 27, 2024
Ricky thoroughly answered all of our questions and made sure he knew exactly what we wanted in our vehicle. He answered all of the questions we had and also understood that we needed to stay within our bud sure he knew exactly what we wanted in our vehicle. He answered all of the questions we had and also understood that we needed to stay within our budget. We were able to find our perfect car and we were so thankful Ricky was our car salesman! I cannot recommend him enough. More
by Taylor Lake
Employees Worked With
March 27, 2024
Above and beyond service without pressure. By far the best buying experience I’ve had at any dealership!!! By far the best buying experience I’ve had at any dealership!!! More
by Raina
March 27, 2024
Big Thanks to Ricky for Helping me work out a great deal for my new car. The whole team was super understanding and professional. for my new car. The whole team was super understanding and professional. More
by Alfonso
Employees Worked With
March 26, 2024
Ricky was super patient, friendly, and professional! Wasn’t shady or questionable in the slightest, he was just a nice human helping me buy a car, which we need more of in this world. I’m very happy wit Wasn’t shady or questionable in the slightest, he was just a nice human helping me buy a car, which we need more of in this world. I’m very happy with how the process went! More
by libbylu414
Employees Worked With
March 26, 2024
Gilbert was very welcoming and helped me buy my first car in years! I’ve had bad experiences at other dealerships recently, and especially appreciate how straightforward and trustworthy he was. Thanks Gilber in years! I’ve had bad experiences at other dealerships recently, and especially appreciate how straightforward and trustworthy he was. Thanks Gilbert! More
by Rickymccoy99
March 26, 2024
Came in referred to Mario and I could not be happier with my experience. He is honest, fun, and very easy to work with! my experience. He is honest, fun, and very easy to work with! More
by EG
Employees Worked With
March 25, 2024
Gilbert was very professional, efficient and friendly. He helped us quickly and we were happy. He helped us quickly and we were happy. More
by Sheena
Employees Worked With
March 23, 2024
Worked with Erick and Mario on the purchase of my new Cross Sport. They made the whole process very simple. Cross Sport. They made the whole process very simple. More
by KeS
