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City Volkswagen of Evanston
Evanston, IL
2,295 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,295 reviews
April 10, 2024
Muy amables y muy limpio el lugar quede muy contento con su atension muchas gracias su atension muchas gracias More
by Héctor levet
Employees Worked With
April 10, 2024
I bought a new Volkswagen yesterday and was walked through the process very smoothly. All questions were answered clearly by Alex and Mario. I wouldn’t hesitate returning for my next vehicle through the process very smoothly. All questions were answered clearly by Alex and Mario. I wouldn’t hesitate returning for my next vehicle More
by jimmyvenn128
Employees Worked With
April 09, 2024
Had a great experience again with Mario here purchasing our new Atlas. Second time buying an Atlas here and everyone is friendly, transparent and not pushy. Highly recommend! our new Atlas. Second time buying an Atlas here and everyone is friendly, transparent and not pushy. Highly recommend! More
by emily.intagliata
Employees Worked With
April 08, 2024
I had the pleasure of working with Gilbert at the City VW of Evanston and he was amazing. I definitely recommend him of Evanston and he was amazing. I definitely recommend him More
by Aouaq.az70
April 08, 2024
Such a great experience with the purchase of our new car. Mario is the best. He never disappoints with his service. Mario is the best. He never disappoints with his service. More
by skajic
April 07, 2024
very good at his job and overall easygoing. it was a pleasure working with him. it was a pleasure working with him. More
by brando
Employees Worked With
April 03, 2024
I found it extremely easy to work with Mario and this dealership with my new car purchase. Hands down the best experience I have had in a dealership setting dealership with my new car purchase. Hands down the best experience I have had in a dealership setting More
by Matt
Employees Worked With
April 03, 2024
Narcis Agic knew exactly what I was looking for. Received excellent customer service that went above my needs. Thank you to the whole team of City Volkswagen of Evanston!!! Received excellent customer service that went above my needs. Thank you to the whole team of City Volkswagen of Evanston!!! More
by monikady107
Employees Worked With
April 02, 2024
I had a very positive experience working with Julian. He has been very patient and accommodating to my ever changing schedule and even though I wasn't able to move forward with purchasing the vehicle I w He has been very patient and accommodating to my ever changing schedule and even though I wasn't able to move forward with purchasing the vehicle I wanted (due to personal circumstances), I can't wait to have the opportunity to work with Julian again More
by stephj
Employees Worked With
Julian Diaz
April 01, 2024
I really enjoyed my experience here. The customer service was absolutely excellent. You all know how long of a process buying a car can be but I really did not mind nor payed attention t The customer service was absolutely excellent. You all know how long of a process buying a car can be but I really did not mind nor payed attention to the time. Ricky has to one of the best salesman I have ever encountered. I thank him for his time and patience. To everyone there thank you so much, I absolutely love and appreciate my car. More
by theoriginalasha
Employees Worked With
