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City Volkswagen of Evanston

Evanston, IL

5.0
2,295 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,295 reviews

April 26, 2024

Excellent customer service! Narcis was very helpful in helping me buy my car. I will decently be coming back! More

by Hana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Apr 26, 2024 -

City Volkswagen of Evanston responded

Thank you so much, Hana, for your excellent review! We are so glad Narcis had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

April 26, 2024

I worked with Mario here on the purchase of a pre-owned Atlas Cross Sport. He was very easy to work with and not pushy at all More

by Jessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Schneuker
Apr 26, 2024 -

City Volkswagen of Evanston responded

We are very happy to hear that Mario provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta - slotta@cityautogroup.com

April 25, 2024

Great dealership, helpful, easy to deal with. Narcis was extremely knowledgeable, you can tell he is VW enthusiast. More

by Vselimbeg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Narcis and our team, and we look forward to working with you again. Sam Lotta - slotta@cityautogroup.com

April 24, 2024

We had a very pleasant experience at this dealership. People were professional, responsive, and really wanted to help. Specifically want to point out Narcis. He really cares about the product he is selli More

by abc123456
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

City Volkswagen of Evanston responded

Thank you for the kind words for Narcis and for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! City Volkswagen of Evanston is glad to have you as a customer. Sam Lotta - slotta@cityautogroup.com

April 24, 2024

The staff here is amazing and Mr. Narcis has to be the best man to get your car needs. I dint walk out from the showroom with just a car but also an assurity and quality of service fo More

by Mussaibkhan10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston, we look forward to having you as one of our valued customers for many more years to come! Sam Lotta - slotta@cityautogroup.com

April 24, 2024

I want to thank Mario and Alex for their help with purchase of my lightly used Atlas. Very happy More

by Oelbruc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex P
Apr 25, 2024 -

City Volkswagen of Evanston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mario and Alex here at City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com

April 23, 2024

Had a really good experience here working with Mario. Gave me a good deal on car that I bought and gave me a fair trade offer on mine. More

by Rover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear that Mario and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sam Lotta - slotta@cityautogroup.com

April 22, 2024

I have bought fair amount of card in my lifetime, but nothing will beat the experience I had here purchasing a new Tiguan. I worked with Mario and he was very nice, patient, and caring. I would highly re More

by Drafi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Mario was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

April 21, 2024

The dealer made the process as fast and easy as possible. We were very happy with the experience and our new car. More

by tshaggerty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta - slotta@cityautogroup.com

April 21, 2024

When it comes to car sales, Narcis Agic stands out as the best in the business due to his impressive knowledge and professionalism. His extensive understanding of the automotive industry and his commitment t More

by Marja Stanford-Leak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Narcis! If there is anything else we can do to assist you, Marja, please do not hesitate to let us know. We are always happy to help! Sam Lotta - slotta@cityautogroup.com

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