City Volkswagen of Evanston

Amazing service! Evanston Autobarn Volkswagen has some truly amazing people working there. Went on a whim to look at a 2014 Tiguan and showed up there 40 mins before t Evanston Autobarn Volkswagen has some truly amazing people working there. Went on a whim to look at a 2014 Tiguan and showed up there 40 mins before they closed saying "I want to buy this car." They made it happen, and fast to. They went all the way to make sure I got what I wanted. Special thanks to Emir Svraka for staying late and helping me and Bogdan Studzinski for getting me approved with a great interest rate. You guys really know how to get things done. More

Great Experience! My wife and I drove to the Evanston Autobarn from Michigan looking for a newer, low mileage Jetta. We met Emir who let us test drive several vehicles My wife and I drove to the Evanston Autobarn from Michigan looking for a newer, low mileage Jetta. We met Emir who let us test drive several vehicles around the area but we couldn't find one in our price range and we drove back to Michigan. Emir was very helpful and wanted to give us the most for our budget so he kept looking for a vehicle in our price range. After sending us pictures with the CarFax and even negotiating a price over the phone, we drove back two hours to test drive it and ended up buying it. Emir was very helpful during the whole transaction, patiently attending to our several questions, concerns and requests. We were very pleased with the deal we got and even got a full tank of gas to drive back with! Thanks Emir! More

"Simply the Best" There is a reason why me and my family have been repeat customers of the Autobarn since 2005 and the answer is Vic Jalili! He makes buying a car an en There is a reason why me and my family have been repeat customers of the Autobarn since 2005 and the answer is Vic Jalili! He makes buying a car an enjoyable experience and makes sure that you walk in and walk out completely satisfied. His exemplary customer service and knowledge keeps us coming back. We just made another purchase last week and Vic was patient and professional while making sure we made the right purchase. The dealership was immaculately clean and the staff we interacted with were both professional and courteous. You get an A+ plus once again! More

Wonderfully Easy After texting Narcis back and forth,we agreed on a price and I drove to the dealership to seal the deal. Narcis,Mario and Danny were super to deal wit After texting Narcis back and forth,we agreed on a price and I drove to the dealership to seal the deal. Narcis,Mario and Danny were super to deal with and I was a happy guy as I drove off in my new car! I highly rcommend The Autobarn of Evanston! Thank you. Sincerely,Randy Hayden. More

Will not go anywhere else for a car I just purchased my second car from Narcis (the general manager) and his team here. Now that there is so much pricing transparency online, the thing t I just purchased my second car from Narcis (the general manager) and his team here. Now that there is so much pricing transparency online, the thing that separates a good from great dealership is service and integrity. More than any car dealership that I've ever come across, Narcis and the team that I worked with (Vic, Pierre, Danny, and Ben) are the most diligent and responsive team I could imagine. I am a difficult customer because I was looking for a stick shift model, which narrows the available selection down significantly, plus I wasn't 100% sure which model or options I wanted. What sets this dealership apart is that Narcis sees finding the right car for a person like me as a fulfilling challenge rather than a pain, and this attitude toward sales trickles down to the most junior staff members. Buying a car is a huge commitment that you're stuck with for years, so it is really important to find what you want. Every aspect of the management of this business is geared toward giving people the time and space to find the perfect car for them, and then making sure that the process after the car is chosen is as easy as possible. Its really a remarkably well-run business, that really cares about the long-term satisfaction of its customers. More

Great Experience, Knowledgeable Salesman I recently purchased a 2013 Volkswagen CC from The Autobarn VW in Evanston, and I must say I had an excellent experience. It's been a week since I've I recently purchased a 2013 Volkswagen CC from The Autobarn VW in Evanston, and I must say I had an excellent experience. It's been a week since I've left the dealership, but the car is simply beautiful, in great working condition and was priced fairly from the onset. Matthew Solotaire is a great salesman who not only understands the product, but realizes that it's not about getting a sale, but rather making sure you walk away with what you're looking for. Narcis Agic (The Manager) is cut from the same cloth very polite guys who are looking to help you walk away with what you're looking for. I would HIGHLY RECOMMEND that your next car purchase come from them! More

Excellent Experience, Friendly Atmosphere I would absolutely recommend anyone to visit this dealership when looking for their next car. The employees are friendly, courteous, and very approach I would absolutely recommend anyone to visit this dealership when looking for their next car. The employees are friendly, courteous, and very approachable. I had the pleasure of working with Patrick McDonald who went above and beyond to find the right car for me. Patrick treated me like I was family and demonstrated that he cared more about finding the right options for me than just simply making a sale. I couldn't have asked for a better experience. If you are in the market for a new car, definitely check out The Autobarn VW of Evanston and ask for Patrick. More

Great selection and respectful agents I was able to call ahead and have the car ready to test drive. The agent was very informative and patient. I have no issue referring friends to this d I was able to call ahead and have the car ready to test drive. The agent was very informative and patient. I have no issue referring friends to this dealer for a car. More

Great salesman! I moved to Chicago from the east coast and needed a car fairly quickly. Walked into the VW autobarn on a Wednesday evening to look at a 2015 golf. Ma I moved to Chicago from the east coast and needed a car fairly quickly. Walked into the VW autobarn on a Wednesday evening to look at a 2015 golf. Matt Solotaire, our salesperson was not only very enthusiastic but also super knowledgeable about the features of what ended up being my Golf as well of the rest of the certified preowned cars they had on the lot. The next night he was very patient to work out a deal with my husband and I, even though my husband thinks he's quite the salesman himself. Would recommend Matt to anyone! More

Bought Audi A8 L on the internet These guys are terrific. I found a gorgeous low mileage Audi A8 on Internet. Only problem is I live in Atlanta and they're in Chicago and was out of t These guys are terrific. I found a gorgeous low mileage Audi A8 on Internet. Only problem is I live in Atlanta and they're in Chicago and was out of the country when I found the car. I must have called or emailed 8 or 10 times with questions and checking on the Audi. They had no idea if I was the real deal or not, but were polite and thorough and answered every question promptly. If my contact guy wasn't there I got handed to another manager who was knowledgeable of my case. Zero pressure at any point. Just helpful people. Yesterday I flew in, picked up the car and drove to Atlanta. The manager Ben even stepped out in the street and stopped traffic for me to pull out of the parking lot. More