City Volkswagen of Evanston

Mr.Matt Solotaire, Is one of the most pleasant and Mr.Matt Solotaire, Is one of the most pleasant and competent sales associates I have ever encountered in the car business.I marveled at him,above all Mr.Matt Solotaire, Is one of the most pleasant and competent sales associates I have ever encountered in the car business.I marveled at him,above all,is the ease which he adjusts himself to making the customer/buyer feel comfortable.He spared no details in finding me the car and color I was looking for and without pressuring me in making my decision,his answers to all my questions were precise,informative,and very knowledgeable.He is the kind of Sales Associate I would deal with any day of the week. The future will give more and more proofs of the merits of Mr Matt Solotaire,and the company that succeeds in attaching him to itself may be certain that it will derive honor from its connection with this young Sales Associate. James Stricklin More

I'm not sure where to begin with this dealership. My I'm not sure where to begin with this dealership. My wife and I were unfortunately trustworthy and inherently signed blank contract documentation to I'm not sure where to begin with this dealership. My wife and I were unfortunately trustworthy and inherently signed blank contract documentation to later find out the vehicle payoff price came to nearly 7K more than agreed or explained. This dealership is incredibly dishonest - STAY AWAY! More

Always a Great experience !!! The dealer and employees are very knowledgeable and will work with you in any problem/question you have. Overall I recommend this dealer are very knowledgeable and will work with you in any problem/question you have. Overall I recommend this dealer More

Friendly service, good troubleshooting, open and honest advice. May pay a premium ver a regular local garage but the Autobarn folks will go out their way to provide an appropriate and cost effective soluti advice. May pay a premium ver a regular local garage but the Autobarn folks will go out their way to provide an appropriate and cost effective solution. More

Very accommodating and a great guy. I will recommend. His services was very good in a polite and respectful manner. They make you feel like family... His services was very good in a polite and respectful manner. They make you feel like family... More

Mario Grbavac was a fantastic salesman. He really helped me out purchasing my first vehicle. He was extremely educated on the car I was interested in and was personable. Mario really worked with me to try a me out purchasing my first vehicle. He was extremely educated on the car I was interested in and was personable. Mario really worked with me to try and get me the best deal possible. I would defiantly recommend him anyone looking to purchase a new car. However, I did not have the best experience with the financial area. Steve who works in the financial area was completely incompetent and has no idea what customer service means. He is a complete tool and should find another career. He disclosed personal information to one of my family members that he should have never been said. Real unprofessional... More

Words of warning. Have the car prepped to go out the door before signing any papers. I signed the paper work and after they washed and cleaned the car I found several deep scratches in the paint where you wo before signing any papers. I signed the paper work and after they washed and cleaned the car I found several deep scratches in the paint where you wouldn't expect them. I had seen the very expensive floor mats in the trunk on my pre purchase inspection but didn't think I needed to count them, on delivery I discovered that it was missing the driver side mat and they said that they wouldn't get me one since I already had signed off on the paperwork. (they did provide me with a mat but it didn't come close to matching the others) If the car you are trading in is not one sold at the dealership, i.e. Volkswagen at a Volkswagen dealership they will only offer you local wholesale prices (you can't find that info on the internet) which is 3 to 4 grand less than KBB bluebook. That's all the bad. My salesperson was very helpful and a car nut which was nice. He linked my cell to the car and since I was coming from out of state he programed my next destination into the Navigation system which was of great help. I had left some personal belongings in my car and he had them Fed ex'd overnight to me. I didn't get a great deal but feel it was fair considering the car I bought was fairly rare in the market place. All the employee's were very pleasant to talk to and helpful. I would not hesitate to do business with them again and would recommend them to my friends. Like anything you need to do your homework to get the best deal. More

Danny Bronny did and excellent job on the purchase of my new Toureg. Very quick, polite, and efficient. Great dealership, will be back. Thanks for the great service. new Toureg. Very quick, polite, and efficient. Great dealership, will be back. Thanks for the great service. More

Danny Bronny was our sales consultant and found our exact car and further sharpened his pencil and made the deal when other dealers were trying to be competitive. Professional, pleasant and cool under press car and further sharpened his pencil and made the deal when other dealers were trying to be competitive. Professional, pleasant and cool under pressure. Great total experience - thank you !! More