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City Volkswagen of Evanston

Evanston, IL

5.0
2,295 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,295 reviews

May 15, 2024

This was the second time I worked with Mario for my purchase and both times the experience was excellent More

by CDB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

May 13, 2024

I recently purchased my 5th vehicle through VW Evanston - working with Mario on several of those. Each transaction was professional, smooth and fair. I highly recommend both the dealership and especially More

by grf1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paczkowski
May 13, 2024 -

City Volkswagen of Evanston responded

We are so glad that Mario had the opportunity to work with you on several occasions, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta - slotta@cityautogroup.com

May 10, 2024

5 stars for Narcis and Mario. Truly a great experience when purchasing my new car. They were constantly on top of everything and left no ends loose. More

by Amk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with Narcis, Mario, and our team. We're glad to hear we delivered such a great experience! Sam Lotta - slotta@cityautogroup.com

May 10, 2024

Oh Man, what a great place to do business with and buy a vehicle! Ian was a top-notch professional throughout the entire process and got us the best deal possible. We have been buying cars for a long time, More

by VroomVroom4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

City Volkswagen of Evanston responded

It's fantastic to hear that Ian provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

May 07, 2024

Ricky helped us out immensely, he is very straightforward and upfront with his business and takes care of the customer More

by Jdlc00626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Ricky and our team appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

May 07, 2024

Had the pleasure of working with Mario during my time here. He was patient, extremely knowledgeable and very easy to work with More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Mario was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

May 06, 2024

I would unabashedly recommend this dealership to anyone. The staff worked closely with us on ev3ry step of the process. They were very upfront and negotiated in good faith. We are very happy with the res More

by pjlbrennan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Retes
May 06, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

May 06, 2024

The team was helpful and pleasant. A very stress free experience. I look forward to working with them! More

by grahamrebecca143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

City Volkswagen of Evanston responded

Rebecca, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta - slotta@cityautogroup.com

May 06, 2024

Narcis was very helpful in facilitating my used VW purchase. The rest of the team was also friendly and efficient. More

by susansimpsonpvt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

City Volkswagen of Evanston responded

Susan, Thank you for your business and this review. We're happy to hear Narcis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta - slotta@cityautogroup.com

May 06, 2024

A wonderful, well coordinated group of people. A good, stress- free car purchase. Thank you More

by andrescygan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Diaz
May 06, 2024 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston, we look forward to having you as one of our valued customers for many more years to come! Sam Lotta - slotta@cityautogroup.com

May 06, 2024 -

City Volkswagen of Evanston responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

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