City Volkswagen of Evanston

If I could give a negative rating I would!! I went in three times to test drive and look at a 2010 Volkswagen Eos. Everything was running well during the test drives and I ended up purchasing th I went in three times to test drive and look at a 2010 Volkswagen Eos. Everything was running well during the test drives and I ended up purchasing the vehicle. Less than 15 minutes into the drive home from the dealer, the transmission started malfunctioning!! I wasn't even 10 miles away from the dealership! I took it in to a mechanic to get a diagnosis and I need to get a new transmission! That's a $7k fix!! I don't know what they did to the car to get it off the lot but I am furious!! These scammers will do anything to sell a car!! Make sure you get a PPI done before purchasing! The employees are nice and helpful but you can't trust anything that comes out of their mouths! More

Mario is the Best After months of research I've decided to purchase a GTI. I was looking at other volkswagen dealerships but I liked Mario. He was not pushy, he listene After months of research I've decided to purchase a GTI. I was looking at other volkswagen dealerships but I liked Mario. He was not pushy, he listened and answered all my questions and concerns and he even stayed later then he needed to be when I came by to visit. He even answered more of my questions after I had purchased the vehicle. I highly recommend this dealership. A lot of other places were very pushy almost to the point of harassment but this is the calmest coolest individual I've met. Thank you. More

Very easy to work with We bought our 3rd car here from the Autobarn. We keep coming back because of the upfront pricing and the superior service department. We will be back We bought our 3rd car here from the Autobarn. We keep coming back because of the upfront pricing and the superior service department. We will be back in 4 years to buy our 4th car. More

Mario is a true gentleman! After a long time waiting and waiting until my old car was done with, I decided to visit the Autobarn Volkswagen in Evanston. Mario walked me through After a long time waiting and waiting until my old car was done with, I decided to visit the Autobarn Volkswagen in Evanston. Mario walked me through all the steps, helped me choose the exact car that I wanted and gave me a great deal on my new Beetle. I could not be any happier. Thank you Mario, you are a true Volkswagen enthusiast and a gentleman! Happy holidays and all the best! More

Emir Svraka: 2 thumbs up! Emir Svraka was a big help to me when I purchased my first car at the Autobarn in Evanston. He was patient and took the time to explain many things t Emir Svraka was a big help to me when I purchased my first car at the Autobarn in Evanston. He was patient and took the time to explain many things to me as I navigated through the process of buying a car. He was a great coach! He also took the time to show me many different models of cars and ultimately helped me feel very confident about the car I chose. I would highly recommend Emir Svraka. Not only did he help me understand all the financial components, and technicalities of buying a car, but he did the most import thing ever; he made the process of purchasing my car so much FUN! That is the way it should be. More

Who knew buying a car could be stress free :) Emir walked me through the various financing options, and addressed all of my concerns regarding the new car lease that I chose to go with. I couldn't Emir walked me through the various financing options, and addressed all of my concerns regarding the new car lease that I chose to go with. I couldn't be happier with the experience. Thought it was weird he didn't try to up sell me on anything, but that's what made it so easy I guess. More

very helpful I took my VW Rabbit in to address a recall notice and Elena Adeniyi was very helpful and took care of everything, including a couple of bulbs I needed I took my VW Rabbit in to address a recall notice and Elena Adeniyi was very helpful and took care of everything, including a couple of bulbs I needed to have replaced. Her service was prompt and efficient. Would recommend. More