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City Volkswagen of Evanston

Evanston, IL

5.0
2,462 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,462 reviews

April 08, 2025

Clear and concise shopping experience. Everything was well explained and the staff was helpful. No major objections. More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

April 08, 2025

I had a great experience at the dealership on Saturday afternoon and want to give credit where credit is due. The whole City staff was excited to work ! Brendan Cowhey was our salesman...not only was he k More

by owenbc28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

April 08, 2025

Tremendous effort by Mario to get us into the car that we want and at the monthly budget that we set. Truly a pleasure to work with him. More

by Adrian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

April 07, 2025

Brendan Cowhey Went above and beyond to get me approved for my new car. Brendan was very professional and greeted my husband and I as we entered in Volkswagen. Very knowledgeable about the car industry. Br More

by Shawntell.spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

April 06, 2025

Narcis was extremely helpful,informative, passionate and helped us find our new family dream car. More

by Harkaterzic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

April 06, 2025

I purchased a used porsche from this dealership and had an overall excellent and smooth experience. My sales consultant was Ian and he was awesome. He was friendly, knowledgeable, and very professional to More

by ILYASMH26125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

April 06, 2025

If you are in the market for a car I highly suggest that you reach out to Mario More

by Lauren
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

April 05, 2025

Extremely helpful and what a smooth process of purchasing a new car! Huge shoutout to Narcis!! Thank you very much for being so patient and knowledgeable! He definitely gets five stars! ☆☆☆☆☆ More

by Gal.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

April 05, 2025

Nagic is super great, extremely kind and helped me with my purchase ! Thank you nagic More

by Lesley servin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

April 05, 2025

We had an amazing experience with Mario! We purchased our second car with him because of how great he is! He is very kind and dedicated to provide the best experience to his customers. The e More

by valipirvu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com