City Volkswagen of Evanston

Working to help a student replace his totaled car For a person working and going to school, the help and understanding the urgent need of a reliable vehicle was needed at this time. The time was spent For a person working and going to school, the help and understanding the urgent need of a reliable vehicle was needed at this time. The time was spent and the understanding that when a unforeseen disaster occurs, its not always about the business side but the "personal side" to help someone out who by no fault of theirs was placed in a position not wanted. The effort made by Pat and Narcis was above and beyond what was expected. Auto will most definitely be highly recommended-and my next choice when I replace my VW! More

Great experience! I am from Indiana, and was looking for a specific color of a 2018 Golf Sportwagen. Evanston had the only one I could find in the region. As a bonus, I am from Indiana, and was looking for a specific color of a 2018 Golf Sportwagen. Evanston had the only one I could find in the region. As a bonus, the price was significantly lower than any other Sportwagons that i found. I sent an inquiry from the Internet on a Sunday afternoon not expecting to hear anything until the following day, if at all. I was surprised to get an email response within an hour. I asked for and help the door prices I would be paying cash. I also had to payments left on my existing least and was pleased to find out how they would work with me in that area. They gave me a price and I gave them a deposit over the phone. I made the 3 and a 1/2 hour drive early on a Saturday morning, and was met immediately upon walking in the door. About an hour and 15 minutes later I was driving away in my new car. I don't know how the process could have gone any smoother. Goran and Sharon exemplify exactly what one would hope for in a new car buying experience. More

Great Experience John & Chris were both very informative, patient and easy to work with, and my wife and I are thrilled with our decision so far. Thank you! John & Chris were both very informative, patient and easy to work with, and my wife and I are thrilled with our decision so far. Thank you! More

Perfect dealership experience My friend and I visited The Autobarn VW of Evanston and had a very good experience. The salesperson we worked with didn't put any pressure, was very t My friend and I visited The Autobarn VW of Evanston and had a very good experience. The salesperson we worked with didn't put any pressure, was very transparent on pricing and very knowledgable as well. We test drove Range rover Velar and although it's a VW dealership, I was surprised by the depth of Range rover knowledge that the salesperson had. Would definitely recommend this place to anyone and would most likely be buying my car from here in future. More

Great help in sorting out options Iryna O. was very helpful navigating through all the aspects of my purchase. Excellent assistance and answers to all questions. Very honest, persona Iryna O. was very helpful navigating through all the aspects of my purchase. Excellent assistance and answers to all questions. Very honest, personable and professional. More

Out of town buyer Worked with Yoram beginning to end, car was well represented to me, purchased the vehicle, solid guy, down to earth, would recommend working with him. Worked with Yoram beginning to end, car was well represented to me, purchased the vehicle, solid guy, down to earth, would recommend working with him. More

Pre owned certified VW Overall it was a good buying experience. I went to buy a 2013 car but eventually bought a 2017 in much better condition. As it was my first time buyi Overall it was a good buying experience. I went to buy a 2013 car but eventually bought a 2017 in much better condition. As it was my first time buying a car, the negotiation process was interesting and took longer than expected. I would recommend Goran and I am really happy with my new car. More

New VW Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy V Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!! More

Consistently strong performers. Highly recommended. Repeat customer at the Autobarn VW. The staff there will make every effort to earn your business while maintaining a low pressure environment. Very ac Repeat customer at the Autobarn VW. The staff there will make every effort to earn your business while maintaining a low pressure environment. Very accommodating and certainly competitive regarding pricing and valuation of any vehicle you may wish to trade. The actual business transaction is seamless and efficient, although I wish this could be completed in one step (ie the sales consultant processes the paperwork) as other dealerships now do. Patrick McDonald is fanstastic. He listens, provides answers, and is genuinely interested in making the experience positive. Will definitely consider the Autobarn for my next vehicle purchase again. More

Easy process Yoram was very easy to work with, overall a good dealership and experience. I would recommend this dealership to anyone in the market for a new or use Yoram was very easy to work with, overall a good dealership and experience. I would recommend this dealership to anyone in the market for a new or used vehicle. More