City Volkswagen of Evanston

VW Atlas Experience We really enjoyed the relaxed atmosphere of this dealership, there was no pressure. The staff was very accommodating with their time and helpful with We really enjoyed the relaxed atmosphere of this dealership, there was no pressure. The staff was very accommodating with their time and helpful with our questions. When we got to the buying process, it was quick and efficient. Great process, Phil & Karen More

10/10 Fast, friendly service. I live in the suburbs and go out of my way to get my car serviced here. The quality of service from everybody exceeds my expec Fast, friendly service. I live in the suburbs and go out of my way to get my car serviced here. The quality of service from everybody exceeds my expectations. Every time. More

Great job I came to the shop for 20K miles maintenance. Everything was taken care fast and well. I will come every time I need maintenance & repairs. I came to the shop for 20K miles maintenance. Everything was taken care fast and well. I will come every time I need maintenance & repairs. More

Bold face lie Disappointed that the dealership would lie about a smoker it’s a very simple question. Why lie it just gives you a terrible reputation. There is on Disappointed that the dealership would lie about a smoker it’s a very simple question. Why lie it just gives you a terrible reputation. There is only one thing I absolutely didn’t want and that was a used car from a smoker . Why lie that’s ridiculous the car was for a teenager More

Excellent service from start to finish We were very pleased with our entire experience at Autobarn VW Evanston. We had been customers of VW in the Goldcoast for 6 years and after being grea We were very pleased with our entire experience at Autobarn VW Evanston. We had been customers of VW in the Goldcoast for 6 years and after being greatly disappointed with the Goldcoast service, we decided to switch to Evanston instead of giving up on the great brand that Volkswagen is. Iryna was our sales consultant and not only was she extremely knowledgeable and helpful but she was kind and not pushy like most salespeople. She was laid back and listened carefully to what we needed, gave us space to look and discuss, and patiently took us throught the whole process - and eventually we left with a new car the same day. The experience was smooth and pleasant, and we really appreciated Iryna’s help! The vibe of the dealership was awesome with great upbeat music, nice hospitality shown by our sales person and last but not least- they have a great selection of new and pre-owned models to choose from. Do yourself a favor- escape the busy downtown and choose personabale service! Highly recommend them! More

Excellent Thank you Mario for your help with getting us into a newer Volkswagen after the car accident of our other car. You never pressured us on what to buy, Thank you Mario for your help with getting us into a newer Volkswagen after the car accident of our other car. You never pressured us on what to buy, and gave professional responses to our questions. I will, and have mentioned this dealer to many of my friends and family members. More

My experience was overall great The sales team worked hard to get me a reasonable credit offer. I recommend their services. Good option for foreign students having no SSN. GOOD The sales team worked hard to get me a reasonable credit offer. I recommend their services. Good option for foreign students having no SSN. GOOD More

One satisfied customer My salesman Goran and his colleagues from the finance department and management were ALL VERY friendly and welcoming. I didn’t feel rushed to make a d My salesman Goran and his colleagues from the finance department and management were ALL VERY friendly and welcoming. I didn’t feel rushed to make a decision on purchasing my vehicle. I would surely recommend Autobarn as dealership who cares about their customers. My overall experience was excellent . More

Leasing another Jetta Over the last 9 years, my experience with Autobarn Volkswagen has always been a pleasant one. From the customer service to sales, everyone is a pleasu Over the last 9 years, my experience with Autobarn Volkswagen has always been a pleasant one. From the customer service to sales, everyone is a pleasure to work with. They all make the experience of bringing my car in for service to starting a new lease, an efficient and great experience. This past Wednesday I just started my 3rd lease of a brand new Jetta. Goran Bijedic was my sales consultant and is wonderful! He listened to exactly what I wanted and needed. Looking at the options, going over the numbers, and finalizing the details was a seamless process--thanks, Goran! Also the general manager, Narcis Agic, and the finance consultant, Chris Norton, were both very helpful in the buying process. I highly recommend Autobarn! More