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City Volkswagen of Evanston
Evanston, IL
2,293 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,293 reviews
May 30, 2024
I work with Narcis on purchase of new Taos and I am very pleased with my deal pleased with my deal More
by Aka
May 29, 2024
Great overall experience. Went in late on Saturday before the Memorial Day weekend to test drive a Tiguan. Gilbert was friendly, patient and knowledgeable. He showed us 3 mode Went in late on Saturday before the Memorial Day weekend to test drive a Tiguan. Gilbert was friendly, patient and knowledgeable. He showed us 3 models and explained differences and similarities. While we were waiting, the staff at City Volkswagen was so accommodating. We completed paperwork with Manny who was extremely efficient. Thank you City Volkswagen of Evanston for making what could have been a stressful situation fun and easy! More
by Deanna
May 29, 2024
Just bought an iD. 4 from City VW. I shopped around for a while and Narcis provided a no pressure friendly experience and a price that - as I found out from shopping aro 4 from City VW. I shopped around for a while and Narcis provided a no pressure friendly experience and a price that - as I found out from shopping around - was very competitive from the start. Other dealers said they could beat the price by a little, but given all the opportunities they have to tack on extras, I decided to go with Narcis and City, where I felt that I could have more trust. The wait to complete the paperwork was quite long - probably because the connection to the state computers was down - but other than that a very good experience. More
by EVWDriver
Employees Worked With
May 28, 2024
Great experience. Never felt like a sales push, and the team was very approachable and quick making my time spent there very efficient. Thank you! Never felt like a sales push, and the team was very approachable and quick making my time spent there very efficient. Thank you! More
by Laurenpaige87
May 28, 2024
Worked with Mario on the purchase of my Tiguan. He was very nice and easy to work with He was very nice and easy to work with More
by Sambo
Employees Worked With
May 26, 2024
2nd time around leasing vehicle, worked with Ian and would entrust him with our decision making again. Happy with our choice, trust that we made the best deal we could and we felt everything was handled would entrust him with our decision making again. Happy with our choice, trust that we made the best deal we could and we felt everything was handled with transparency. More
by Lbenoist
Employees Worked With
May 25, 2024
I bought a used car from city Volkswagen. I worked with Julian Diaz and he was friendly, honest, and very helpful. I would highly recommend Julian and City Volkswagen. It was a good experienc I worked with Julian Diaz and he was friendly, honest, and very helpful. I would highly recommend Julian and City Volkswagen. It was a good experience. More
by gmeyers722
Employees Worked With
Julian Diaz
May 25, 2024
Leased a VW Jetta from Narcis Agic. His guidance and professionalism in helping me choose the right vehicle for my need not my want was second to none. Felt cared for and not transac His guidance and professionalism in helping me choose the right vehicle for my need not my want was second to none. Felt cared for and not transactional or being sold. If you’re looking for a person not a salesman to walk you through the process of your new vehicle. Go to City VW in Evanston and see Narcis. Very grateful for him. More
by poshana
May 24, 2024
Narcis was very clear and explained everything very well. He was also very understanding about my concerns. He was also very understanding about my concerns. More
by christian
Employees Worked With
May 24, 2024
Narcic is the Man. Knows how to communicate and make customers happy. Danke schoen, ya'll! Knows how to communicate and make customers happy. Danke schoen, ya'll! More
by Georgegaines
Employees Worked With
